Summary
Overview
Work History
Education
Skills
Timeline
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David Inthavongsa

Ballwin,MO

Summary

Professional retail worker with a strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.

Overview

5
5
years of professional experience

Work History

Retail Worker

Trader Joe's
12.2020 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • In charge of different sections, ensuring the overall presentation was above standards.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Bachelor of Science - Accounting

Western Governors University
Salt Lake City, UT
06-2028

Associate of Applied Science - General Studies

Saint Louis Community College
Kirkwood, MO
12-2023

High School Diploma -

Parkway South High
Manchester, MO
05-2022

Skills

  • Customer service and assistance

  • Patience and empathy

  • Reliability and punctuality

  • Organization and cleanliness

  • Order processing and fulfillment

  • Display maintenance

  • Product knowledge expertise

  • Shipment receiving

  • Problem-solving

  • Time management

  • Workplace safety compliance

  • Inventory control

  • Register operation

Timeline

Retail Worker

Trader Joe's
12.2020 - Current

Bachelor of Science - Accounting

Western Governors University

Associate of Applied Science - General Studies

Saint Louis Community College

High School Diploma -

Parkway South High

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David Inthavongsa