David Christensen
Branson,MO
Summary
Adept at strategic planning and relationship building, significantly enhanced revenue growth at Capital Vacations through excellent customer driven tactics. My experience spans from detailed home inspections at Orkin Pest Control to managing departmental objectives at Lowes, consistently fostering vendor relations and team development. Achieved notable customer satisfaction improvements, showcasing decision-making and vendor relations expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Marketing Specialist
Capital Vacations
09.2024 - Current
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Researched and evaluated potential new markets and products.
Home Inspector
Orkin Pest Control
01.2019 - 08.2024
- Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
- Collaborated with customers to facilitate timely inspections and clear communication of findings.
- Identified potential bug infestation and provided solutions to clients.
- Educated clients on proper home maintenance practices, reducing future repair costs.
- Built strong relationships with industry professionals, fostering collaboration in addressing complex issues encountered during home inspections.
- Consistently in top 10% of sales in the region.
Department Manager
Lowes Home Improvment
06.2013 - 01.2019
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Education
High School Diploma -
Joliet West Senior High
Joliet, IL05-1986
Skills
- Strategic planning
- Vendor relations
- Relationship building
- Decision-making
- Strong customer relations
Certification
State certified in termite and pest control.
OSHA certified with Lowes.
Timeline
Marketing Specialist
Capital Vacations
09.2024 - Current
Home Inspector
Orkin Pest Control
01.2019 - 08.2024
Department Manager
Lowes Home Improvment
06.2013 - 01.2019
High School Diploma -
Joliet West Senior High
Similar Profiles
Matthew Burgin-BrownMatthew Burgin-Brown
Real Estate Salesperson at Capital VacationsReal Estate Salesperson at Capital Vacations
Kayla HochhalterKayla Hochhalter
Reservation Agent at Capital VacationsReservation Agent at Capital Vacations
Megan HolcombMegan Holcomb
Administrative Assistant at Capital VacationsAdministrative Assistant at Capital Vacations