Detail-oriented shift leader with a proven track record in employee training, customer service, and cash management. Committed to enhancing operational efficiency and team performance.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Shift Leader
Braums Ice Cream And Dairy
Joplin
09.2025 - Current
Supervised daily operations to ensure smooth service and product quality.
Trained new employees on customer service standards and food safety practices.
Managed cash registers and handled customer transactions efficiently.
Assisted in inventory management by tracking supplies and ordering restocks.
Enforced cleanliness standards in the work area to promote hygiene and safety.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Checked orders for quality and completeness.
Delegated tasks to employees and monitored activities and task completion.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Monitored employee performance to ensure compliance with company policies and procedures.
Stocker
Walmart
Joplin
04.2025 - 09.2025
Stocked shelves with products to ensure organization and availability.
Assisted customers in locating items and answering product inquiries.
Maintained cleanliness and safety standards in the stockroom and sales floor.
Rotated stock to minimize spoilage and maintain product freshness.
Stocked shelves with newly arrived products.
Associate
Braums Ice Cream And Dairy
Joplin
02.2023 - 04.2025
Assisted in managing daily operations and workflow efficiency.
Coordinated team meetings and documented action items for follow-up.
Supported project planning by gathering and organizing necessary materials.