Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Brooks

Lathrop

Summary

Dynamic professional with experience at Ford Motor Company, excelling in conflict resolution and operations management. Proven track record in enhancing customer satisfaction and implementing best practices. Skilled in data entry and report writing, demonstrating strong multitasking abilities and effective team collaboration to drive productivity and achieve organizational goals.

Self-motivated coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Outgoing coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level coordinator position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

17
17
years of professional experience

Work History

Coordinator

Ford Motor Company
03.2014 - 09.2022
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Kept high average of performance evaluations.
  • Interceded between employees during arguments and diffused tense situations.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Keeping up with stock
  • Repairs on trucks/Repair robots

Grocery Sacker/Customer Service Representative/Cashier Team Lead

Country Mart/ Price Chopper
03.2006 - 03.2014
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Bagged customer purchases while paying mind to industry best practices.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Assisted with maintaining clean and organized store appearance.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Followed safety protocols to prevent accidents and injuries.
  • Assisted with backroom duties by unloading deliveries and stocking shelves.
  • Answered customer inquiries and provided product guidance.
  • Provided product knowledge to help customers select best products.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Operated shrink wrap, banding and other wrapping machines.
  • Recorded product, packaging and order information on specified forms.
  • Loaded items onto conveyor belts and pallets.
  • Counted items to verify accuracy of orders.
  • Utilized adhesive labels and other materials to package items.
  • Assembled boxes, cartons and containers to package items.
  • Inspected items for defects and damage.
  • Sorted and stacked finished items.
  • Implemented and developed customer service training processes.

Education

No Degree - Nursing

Maple Woods Commuity Collage
Kansas City, MO

High School Diploma -

Plattsburg High School
Plattsburg, MO
05-2006

Skills

  • Consulting
  • Recordkeeping
  • Business development
  • Writing requirements
  • Presenting ideas and plans
  • Best practices implementation
  • Report writing
  • Decision-making
  • Multitasking and organization
  • Staff supervision
  • Verbal and written communication
  • Conflict resolution
  • Team collaboration
  • Information collection
  • Operations management
  • Data retrieval systems
  • Data entry
  • Problem-solving

Timeline

Coordinator

Ford Motor Company
03.2014 - 09.2022

Grocery Sacker/Customer Service Representative/Cashier Team Lead

Country Mart/ Price Chopper
03.2006 - 03.2014

No Degree - Nursing

Maple Woods Commuity Collage

High School Diploma -

Plattsburg High School
David Brooks