Dave Blank
Kansas City
Summary
Dynamic Terminal Manager with extensive experience in the Auto Transportation Industry, recognized for enhancing safety standards and achieving high customer satisfaction. Skilled in operations management and staff training, I foster teamwork and collaboration, driving continuous improvement initiatives that optimize performance and elevate service delivery. Proven ability to navigate complex regulatory environments effectively.
Overview
21
21
years of professional experience
Work History
Terminal Manager
Precision Vehicle Solutions
02.2025 - Current
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
- Implemented staff training programs to enhance employee skills, productivity, and overall job satisfaction.
- Enhanced safety standards by conducting regular audits and implementing corrective actions.
- Developed strong relationships with clients, vendors, and other stakeholders for improved communication and collaboration.
- Achieved high customer satisfaction ratings by addressing concerns promptly and providing exceptional service at all times.
- Ensured compliance with regulatory requirements by staying updated on industry standards, guidelines, and best practices.
Terminal Manager
Jack Cooper Transport Co
05.2015 - 02.2025
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Directed and initiated investigations to resolve shipper or customer complaints.
- Managed terminal operations to ensure smooth functioning, optimal resource utilization, and timely service delivery.
- Generated profit and loss statements and financial overviews of store.
- Established a culture of continuous improvement within the team, leading to enhanced performance levels across various functions.
- Set terminal budgets and set goals to adhere to plans.
- Facilitated change management processes during organizational restructures or strategic shifts in business direction without compromising operational excellence.
- Drove employee engagement through open communication channels, frequent feedback sessions, and recognition of outstanding efforts.
- Maintained composure and order when handling customer and employee injuries, incidents and accidents.
- Monitored employee performance and productivity.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
Retail Store Manager
Sprint
01.2004 - 03.2015
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
Education
GED -
Jefferson City High School
Jefferson City, MO05-1999
Skills
- Staff training and development
- Transportation planning
- Retail sales
- Safety
- Operations management
- OSHA regulations
- DOT regulations
- Teamwork and collaboration
- Customer service
- Problem-solving
- Critical thinking
Timeline
Terminal Manager
Precision Vehicle Solutions
02.2025 - Current
Terminal Manager
Jack Cooper Transport Co
05.2015 - 02.2025
Retail Store Manager
Sprint
01.2004 - 03.2015
GED -
Jefferson City High School
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