Datariaughn Steele
Kansas City
Summary
Dynamic professional with extensive experience at Walmart, excelling in customer service and retail operations. Proven ability to enhance sales through effective team leadership and strategic marketing initiatives. Skilled in inventory management and compliance, ensuring high-quality service and customer satisfaction. Committed to fostering positive work environments and maximizing employee retention.
Overview
9
9
years of professional experience
Work History
Fresh Associate
Walmart
Olathe
2017.10 - Current
- Organiz backroom areas to facilitate quick restocking of shelves.
- Inspect merchandise prior to stocking shelves for quality assurance purposes.
- Answer incoming phone calls promptly and courteously, providing accurate information about products, pricing, delivery times.
- Stock shelves with merchandise to ensure availability of products for customers.
- Maintain a clean and organized work area to ensure efficient operations.
- Resolvecustomer complaints in a professional manner.
- Assist management with developing marketing strategies for increasing sales volumes.
- Ensured compliance with all applicable laws and regulations related to retail sales.
Digital Operations Manager
Walmart
Olathe
2021.11 - 2025.03
- Establish protocols for tracking progress towards goals set out in the annual budget.
- Provide technical support for users experiencing issues with the company's website or apps.
- Deliver items to customer in a timely manner
- Supervise team in making sure theres a steady work flow
- review over metrics to track progress
- Train and mentor newly hired employees to provide better grasp of job responsibilities and expectations.
- Maximize employee retention by creating positive work environment.
Online Personal Shopper
Walmart
Topeka
2020.07 - 2021.11
- Analyze consumer feedback data to understand customer needs better.
- Assist in selecting items according to customer preferences.
- Create personalized shopping experiences for each customer.
- retrieve items for customer order in a timely manner.
- Bag groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
TLE Service Writer
Walmart
Simi Valley
2020.02 - 2020.06
- Perform customer service tasks, including greeting customers and answering questions in a professional manner.
- Assist in resolving customer complaints related to repair services or billing issues.
- Follow up with customers after service was completed to ensure satisfaction.
- Consult with technicians regarding any additional work that may be necessary on a particular job.
Sporting Goods Associate
Walmart
Simi Valley
2019.07 - 2020.02
- Developed relationships with customers to increase sales volume and customer loyalty.
- assist customers with any information they have a product
- sell ammunition
- process fishing and hunting licenses
Self Checkout Host
Walmart
Topeka
2018.07 - 2019.07
- Train new employees on how to use the self-checkout machines properly.
- Maintain cleanliness of self-checkout stations by wiping down surfaces after each use.
- Conduct regular audits of transaction logs to identify any discrepancies or suspicious activity.
- Monitor self-checkout area to ensure smooth operations and compliance with safety guidelines.
- Help resolve customer complaints in a professional manner.
- Able to multi-task and attend to multiple customer problems in a time and efficient manner,
Cashier
Walmart
Topeka
2017.10 - 2018.07
- Operate cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed customer payments quickly and returned exact change and receipts.
Cashier
Dillions
Topeka
2016.12 - 2017.06
- Issu receipts, refunds, credits or change due to customers.
- Process returns and exchanges of merchandise in accordance with store policies.
- Operate cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensure compliance with all safety regulations within the store environment.
- Perform other duties as assigned by management.
Education
Mid America College of Health Science
Merriam, Ks2026-08
High School Diploma -
Highland Park High School
Topeka, KS2016-05
Skills
- Customer service
- Retail operations
- Inventory management
- Sales techniques
- Team leadership
- Medical terminology
- BLS
- HIPPA compliance
- Injections
- Phlebotomy
- Wound Care
- Billing and Coding
- Vital signs
- EKG
- CLIA Waived Labs
- Front Office Reception
Timeline
Digital Operations Manager
Walmart
2021.11 - 2025.03
Online Personal Shopper
Walmart
2020.07 - 2021.11
TLE Service Writer
Walmart
2020.02 - 2020.06
Sporting Goods Associate
Walmart
2019.07 - 2020.02
Self Checkout Host
Walmart
2018.07 - 2019.07
Fresh Associate
Walmart
2017.10 - Current
Cashier
Walmart
2017.10 - 2018.07
Cashier
Dillions
2016.12 - 2017.06
Mid America College of Health Science
High School Diploma -
Highland Park High School