D'Ashanae Govan
Central Bank Of Boone County
Columbia
1
Certification
5
years of professional experience
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Work History
Teller
1 Year- Processed deposits, withdrawals, loan payments, and account transfers with accuracy
- Answered customer inquiries, explained account services, and resolved routine banking issues
- Promoted bank products and services, referring customers to appropriate banking specialists
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Sales Associate
3 Years 11 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- · Partners with other team members when additional support is needed
Education
Bachelor of Science - Marketing
- Encactus President Fall 2021-December 2023
- TRiO Mentor Fall 2021 - April 2022
- Black Student Union Marketing Officer Fall 2023 -April 2024
- Anthony S. Marshall Scholarship Award In Business Administration Recipient April 2021/2022
- African American Legacy Award of Excellence April 2022
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Excel
Banking
Customer relationship building
Social Media
Certification
- Hootsuite Platform Certification March 8, 2022
- Social Marketing Certification March 17,2022
- Digital Marketing Certification December 3, 2023
Timeline
Teller
Central Bank Of Boone County
10.2025 - CurrentRead More
Sales Associate
JCPenney
11.2021 - 10.2025Read More
Columbia College
Bachelor of Science from Marketing
Read More