Darshinee Seewoobaduth
Verdun
Summary
I am a goal-driven and adaptable individual with hands-on experience in IT support and customer service, currently pursuing a Bachelor’s degree in Computer Science. I have a strong interest in using technology to support others and have developed a good understanding of programming languages along with basic knowledge of networking and database concepts.
Through my studies and work experience, I have built strong communication skills, a client-focused approach, and the ability to explain technical information clearly and patiently. I am known for being motivated, hardworking, and ambitious, and I always strive to give my best in any task or challenge.
I am flexible, reliable, and have consistently demonstrated dedication and discipline in both academic and work environments. I enjoy learning new things, working as part of a team, and contributing positively in dynamic settings.
Overview
3
3
years of professional experience
Work History
Event Operations & Client Relations Manager
OurDreamWorld Kids Ltd
07.2023 - Current
- Strategically manage the company’s social media presence to promote services, showcase events, and engage the target audience
- Act as the primary point of contact for clients, overseeing the entire journey from initial inquiry and quotation to booking confirmation and post-event follow-up
- Work closely with a diverse client base, including international clients, corporate partners, and individual customers, delivering tailored event solutions for a wide range of occasions
- Negotiate and customise service packages to align with client expectations, preferences, and budget
- Lead the event planning and operations team by assigning tasks, managing timelines, and coordinating on-site execution for seamless event delivery
- Supervise customer service operations and resolve client concerns efficiently to ensure high levels of satisfaction and loyalty
- Collaborate with creative and logistics teams to deliver event setups that meet client specifications and uphold brand standards
- Manage multiple concurrent events, maintaining attention to detail, clear communication, and timely execution under pressure
IT Support (Trainee)
Exfin Consult Ltd
11.2022 - 06.2023
- Provided IT consulting services across various internal and external projects, focusing on delivering tailored technology solutions to support business operations
- Assisted in the analysis, design, and implementation of software systems and process improvements for clients in multiple sectors
- Collaborated with cross-functional teams to gather business requirements and translate them into functional technical solutions
- Participated in the testing, deployment, and documentation of applications to ensure quality and performance standards were met
- Maintained up-to-date knowledge of industry trends and contributed to process optimisation through digital tools and automation solutions
Trainee Web Developer (Full-Time Internship)
Starlink Business Solutions Ltd
09.2022 - 11.2022
- Developed and maintained websites using WordPress (Elementor, WPBakery, plugins), with additional WooCommerce integration for e-commerce projects
- Contributed to SEO strategy and optimisation, including keyword research, meta tag setup, on-page SEO practices, and performance tracking to boost organic search visibility
- Designed and created digital content including logos, banners, posters, and promotional videos for web and marketing use
- Used tools such as Adobe Illustrator, Photoshop, Canva, and GIMP to produce visually appealing design assets
- Implemented and styled responsive web components using HTML, CSS, and JavaScript to ensure consistent user experience
- Assisted in API integration to expand site functionality, including third-party services and custom features
- Collaborated on code reviews and worked with JavaScript frameworks to support dynamic site behavior and interactive elements
- Worked closely with the dev team to deliver SEO-friendly, mobile-optimised, and high-performance websites aligned with client requirements
Education
Bachelor of Science - Computer Science
University of Mauritius
Reduit11-2025
Higher School Certificate -
Ebene SSS Girls
01-2018
School Certificate -
Ebene SSS Girls
01-2016
Certificate of Primary Education -
Lady PK Boolell Govt School
01-2012
Skills
- Client communication & relationship management
- Conflict resolution & customer support (corporate, international & private clients)
- IT support: hardware/software troubleshooting, system configuration, user setup
- Basic networking: TCP/IP, OSI model, LAN/WAN concepts
- Team coordination & task management
- Project & event management
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
- Programming: Java, Python, C, C
- Web development: HTML, CSS, JavaScript, WordPress, WooCommerce
- Database Management: SQL, MySQL, DBMS concepts, ER diagrams
- Software Development Life Cycle (SDLC), OOP principles
- Version control systems: Git, GitHub
- Operating systems: Windows, basic Linux
- SEO fundamentals: keyword research, on-page optimisation
- Design tools: Canva, Adobe Illustrator, Adobe Photoshop
- Strong organisational, multitasking & time management skills
- Preparing quotations and invoices for clients
- Keeping accurate records of financial transactions and client payments
- Involvement in administrative support tasks such as scheduling
- Organising and maintaining client databases and service records
- Basic understanding of office operations and workflow coordination
- Handling client follow-ups for payments and confirmations
- Detail-oriented with a focus on accuracy and quality
- Disciplined and able to manage time and responsibilities effectively
Administrative processes
Timeline
Event Operations & Client Relations Manager
OurDreamWorld Kids Ltd
07.2023 - Current
IT Support (Trainee)
Exfin Consult Ltd
11.2022 - 06.2023
Trainee Web Developer (Full-Time Internship)
Starlink Business Solutions Ltd
09.2022 - 11.2022
Bachelor of Science - Computer Science
University of Mauritius
Higher School Certificate -
Ebene SSS Girls
School Certificate -
Ebene SSS Girls
Certificate of Primary Education -
Lady PK Boolell Govt School
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