Adaptable and efficient professional with a strong work ethic and expertise in delivering exceptional customer service. Proven ability to troubleshoot and engage guests in fast-paced environments, ensuring satisfaction and loyalty.
Overview
1
1
Language
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Liberty MO
06.2023 - Current
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
Collaborated with kitchen staff to ensure timely meal delivery and adherence to quality standards.
Managed multiple tables efficiently, maintaining quick service during peak hours.
Processed orders accurately using POS system, minimizing errors and enhancing workflow efficiency.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
HVAC Technician
AB MAY
Kansas City, MO
01.2024 - 07.2026
Diagnosed HVAC system malfunctions and performed necessary repairs to restore functionality.
Conducted routine maintenance checks on heating and cooling systems to ensure optimal performance.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Education
Bachelor Of General Studies - Music Technology, Musical Theatre Minor
Missouri Western State University
Saint Joseph, MO
12-2020
Bachelor of Arts -
Metropolitan Community College
Kansas City, MO
05-2017
Skills
Strong work ethic
Exceptional customer service
Guest engagement
Bilingual (Spanish)
Works well under pressure
Inquisitive
Languages
Spanish
Native or Bilingual
Timeline
HVAC Technician
AB MAY
01.2024 - 07.2026
Server
Texas Roadhouse
06.2023 - Current
Bachelor Of General Studies - Music Technology, Musical Theatre Minor