Danna Brauburger
Nixa
Summary
Hardworking and reliable employee with a desire to once again work with greeting cards. I thoroughly enjoyed working with the individual and boxed cards along with the gift bags and gift merchandise. Experience with ordering, checking in, stocking, rotating displays per season and doing returns. Adept at working effectively unsupervised and mastering new skills. Also, with one exception, very flexible schedule wise.
Overview
24
24
years of professional experience
Work History
Floating Teller
Central Bank
Springfield
12.2015 - 02.2026
- Processed customer transactions efficiently and accurately.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Maintained compliance with bank policies and regulations.
- Verified customers' identification to ensure compliance with laws and regulations.
- Assisted customers with account inquiries, ensuring accurate information and timely service.
- Answered customer inquiries regarding bank products and services.
- Educated clients on banking products and services offered.
- Utilized banking software for transaction processing and reporting.
- Balanced cash drawers daily to ensure accuracy of funds. on a daily basis.
- Managed high currency transactions efficiently to support customer needs. Handled currency quickly and accurately with minimal errors.
- Resolved customer concerns promptly and professionally.
- Collaborated with team members to improve overall customer service quality and satisfaction.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Explained account information to customers in detail.
- Delivered exceptional service to customers in person or over telephone.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Identified and reported fraudulent activity or suspicious behavior to management for prompt resolution.
- Maintained confidentiality of all customer records and information according to company policies.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Cashier/Stocker
Christian Publishers Outlet
Springfield
09.2001 - 12.2015
- Processed customer transactions accurately and efficiently at a retail Christian book store.
- Managed cash register operations and maintained balanced cash drawers daily.
- Issued receipts, refunds, credits or change due to customers.
- Handled returns, exchanges, and customer inquiries with professionalism and care.
- Assisted customers in locating products and provided recommendations based on interests.
- Trained new cashiers on register procedures and customer service standards effectively.
- Greeted customers and answered any questions they had about the store's products and services.
- Collaborated with team members to ensure a clean and organized store environment.
- Restocked shelves promptly to ensure continuous product availability for customers.
- Conducted inventory checks to support product availability and store merchandising efforts.
- Monitored inventory levels regularly to facilitate timely reordering of products.
- Ensured that all products were labeled properly before stocking the shelves.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Arranged inventory in an orderly manner for easy access. displays to enhance product visibility and accessibility.
- Participated in physical inventories of stock on hand periodically.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Recorded quantity, type and value of materials or items received.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Assisted with store displays and window dressing.
- Stamped price tags on merchandise, referring to official price lists.
- Compared merchandise invoices to items actually received.
Education
Some College (No Degree) - Course of Study-Elder
Nazarene Bible College
Colorado Springs, COSome College (No Degree) - Course of Study-Elder
NW Nazarene University
Nampa, IDSkills
- Cash handling
- Transaction processing
- Effective communication
- Inventory management background
- Ordering and stocking Dayspring cards
- Changing out seasonal displays as needed
- Returning outdated or seasonal product as needed
- Stocking general and seasonal product for 10 years
- Planogram execution
- Attention to detail
- Punctual and reliable
- Willing to learn
Timeline
Floating Teller
Central Bank
12.2015 - 02.2026
Cashier/Stocker
Christian Publishers Outlet
09.2001 - 12.2015
Some College (No Degree) - Course of Study-Elder
Nazarene Bible College
Some College (No Degree) - Course of Study-Elder
NW Nazarene University