Daniel Ojeda
Kansas City
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Window Cleaner
Rigdon
08.2023 - Current
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
Overnight Stocker
Home Depot
01.2022 - 12.2022
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Customer Service Representative
Target
08.2021 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Price Chopper
10.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Ruskin High School
Kansas City, MO03.2022
Skills
- Supplies Management
- Lift Equipment Operation
- Inventory Control
- Effective communication
- Equipment maintenance
- Efficient time management
- Teamwork and collaboration
- Organizational skills
- Strong work ethic
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Window Cleaner
Rigdon
08.2023 - Current
Overnight Stocker
Home Depot
01.2022 - 12.2022
Customer Service Representative
Target
08.2021 - 12.2022
Cashier
Price Chopper
10.2019 - 01.2021
High School Diploma -
Ruskin High School
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