Daniel Nicholas
Platte City
Summary
Service management professional with proven record of enhancing service operations and team productivity. Known for fostering collaborative environments and delivering consistent results. Dependable and adaptable, skilled in conflict resolution and strategic planning.
Overview
12
12
years of professional experience
Work History
Regional Service Manager
Miner LTD-Great Plains
07.2025 - Current
- Led regional service operations, ensuring adherence to company policies and standards.
- Developed strategies to enhance customer satisfaction and service efficiency across multiple locations.
- Mentored and trained service teams, fostering a culture of continuous improvement and professional development.
- Coordinated cross-functional collaboration among sales, operations, and support teams to streamline processes.
- Managed budgets for regional service projects, controlling costs while maximizing resource allocation effectiveness.
Service Technician
Miner, LTD-Tucson, AZ
Tucson, AZ
03.2025 - 07.2025
- Diagnosed and repaired mechanical issues in various equipment types to ensure optimal functionality.
- Conducted routine maintenance checks, identifying potential problems before they escalated.
- Trained new technicians on standard operating procedures and safety protocols.
Operational Excellence Specialist
Miner, LTD-East Coast Region, United States
United States
07.2024 - 03.2025
- Led cross-functional teams to streamline operational processes and enhance service delivery.
- Conducted regular audits of operational procedures, identifying areas for improvement and efficiency gains.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Service Technician
Miner, LTD-Tucson, AZ
Tucson, AZ
07.2023 - 07.2024
Lead Pastor
Mission Church-Wilton, ND
Wilton, ND
12.2022 - 07.2023
- Teach and preach at church services and events. Oversee church staff. Develop and train leaders within the church for discipling and training others. Oversee and manage finances of the church. Develop and maintain budget each year. Develop new ministries for discipling within the church. Counselling (pre-marital, crisis, etc.) Oversee all ministries inside the church. Submit reports monthly, quarterly, yearly at meetings.
Associate Pastor of Family and Small Groups
Albert City Evangelical Free Church-Albert City, IA
Albert City, IA
09.2021 - 11.2022
- Coordinate and plan camps for youth. Coordinate fundraisers for church ministries. Plan weekly and yearly youth ministry calendar. Prepare and deliver weekly messages to youth-on-youth group nights and Sunday morning Bible school. Oversee Christian Education Board. Oversee and implement small groups. Prepare and host Bible studies weekly. Coordinate and plan special events (Christmas play, children’s ministry plays weekly, VBS, etc.) Student and adult counselling as needed. Preach from the pulpit at least once a quarter. All other duties as assigned by lead pastor.
Student Ministries Pastor
Quartzsite Alliance Church-Quartzsite, AZ
Quartzsite, AZ
05.2020 - 08.2021
Service and Sales Professional
Lamor Services, Inc.-Tucson, AZ
Tucson, AZ
09.2019 - 04.2020
Service Professional
Miner Corporation-Phoenix, AZ
Phoenix, AZ
11.2018 - 09.2019
Service Technician
Kaiser Garage Doors and Gates-Tucson, AZ
Tucson, AZ
02.2018 - 11.2018
Asset Protection and Safety Manager
Sears-Mesa, AZ
Mesa, AZ
11.2017 - 02.2018
Service Professional
Miner Corporation
Tucson, AZ
11.2013 - 02.2015
Education
Master of Science -
Bachelor of Arts - undefined
Colorado Christian University
04.2022
Associate of Arts - undefined
Colorado Christian University
07.2021
Skills
- Safety processes
- Staff training and development
- Operations management
- Operational efficiency
- Staff development
- Continuous improvement
- Project management
- Business analysis
Timeline
Regional Service Manager
Miner LTD-Great Plains
07.2025 - Current
Service Technician
Miner, LTD-Tucson, AZ
03.2025 - 07.2025
Operational Excellence Specialist
Miner, LTD-East Coast Region, United States
07.2024 - 03.2025
Service Technician
Miner, LTD-Tucson, AZ
07.2023 - 07.2024
Lead Pastor
Mission Church-Wilton, ND
12.2022 - 07.2023
Associate Pastor of Family and Small Groups
Albert City Evangelical Free Church-Albert City, IA
09.2021 - 11.2022
Student Ministries Pastor
Quartzsite Alliance Church-Quartzsite, AZ
05.2020 - 08.2021
Service and Sales Professional
Lamor Services, Inc.-Tucson, AZ
09.2019 - 04.2020
Service Professional
Miner Corporation-Phoenix, AZ
11.2018 - 09.2019
Service Technician
Kaiser Garage Doors and Gates-Tucson, AZ
02.2018 - 11.2018
Asset Protection and Safety Manager
Sears-Mesa, AZ
11.2017 - 02.2018
Service Professional
Miner Corporation
11.2013 - 02.2015
Bachelor of Arts - undefined
Colorado Christian University
Associate of Arts - undefined
Colorado Christian University