Daniel Mata
Wildwood
Summary
Motivated and enthusiastic professional counselor with a strong foundation in customer service and a proven ability to communicate effectively in both English and Spanish. Brings a positive attitude, strong problem-solving skills, and a customer-first mindset to every interaction. Eager to learn, grow, and take on new challenges in dynamic environments. Bilingual fluency enhances communication across diverse teams, individuals, groups, and customer bases, contributing to improved service and satisfaction.
Overview
8
8
years of professional experience
Work History
School Partnership Program Bilingual Clinical Therapist
St Louis Counseling
08.2024 - Current
- Maintenance of a clinical caseload, provision of community and school-based educational presentations, group work.
- Timely completion of client records in Insync system.
- Provides within Agency policies, programs, and procedures, direct counseling and casework services to a wide range of clients with a multiplicity of problems of an increasingly complex nature. Direct service or case-related activity will usually occur off-site at schools or work with other community agencies.
- Assesses appropriate treatment modality and provides individual, family, group, treatment and/or crisis intervention.
- Assess clients through the use of intake interview, case history, treatment planning.
Bilingual Mental Health Therapist
St Francis Community Services
06.2022 - 08.2024
- Conduct intakes, screen for suicidality and homicidality, and provide appropriate referrals when necessary.
- Maintain a caseload of approximately 25 mental health clients ages 19 and under, conducting and interpreting appropriate assessments, diagnosing through use of the DSM-5, preparing treatment plans, and implementing treatment interventions for Spanish and English-speaking clients.
- Provide limited case management to mental health clients based on their needs.
- Participate actively in agency and community efforts to build culturally responsive mental health outreach, education, and interventions for the Spanish-speaking immigrant community.
Integrate Health Specialist
Compass Health Network
01.2021 - 05.2022
- Using a motivational, stage-matched approach, provide individualized services based upon strengths, needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client’s movement toward recovery/resiliency goals.
- Assist clients in identifying strengths, needs, abilities, & preferences in regard to mental illness/substance abuse and participate in development of Wellness Plan.
- Support client in completion of goals identified on Wellness Plans, reviewing the WP with client as required and as needed for updating of goals and objectives as items are achieved, or as the client’s goals change.
- Provide education and skill-building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks, or referral to long-term supports.
Personal Banker
Commerce Bank
11.2017 - 11.2018
- Provide excellent customer service; maintain relationships with internal teams.
- Demonstrated basic computer skills—proficiency with Microsoft Word, Excel, Outlook.
- Help customers understand eCommerce payments process.
- Maximize the customer’s experience during interactions while executing Commerce Bank’s expectations and assist in meeting the branch team’s goals.
- Obtain and evaluate customer information and develop recommendations to match and satisfy customer needs.
- Promote Commerce Bank’s products and services based on customer’s needs.
- Identify opportunities to cross-sell or refer customers to other bank specialists for more complex financial needs.
- Educate customers about the bank’s digital tools and products that enhance financial wellness.
- Effectively leverage sales process within customer interactions, cross-selling and referral skills.
Education
Master of Arts - Mental Health Counseling
Webster University
St Louis, MO12.2020
Bachelor of Arts - General Studies
Harding University
Searcy, AR12.2015
Skills
- Excellent Communication and Customer Service
- Sales
- Proficient in Microsoft Office Suite
- Effective Organization and Time Management
- Leadership
- Problem Solving
- Crisis intervention
- Case management
- Client advocacy
- Collaboration with agencies
LANGUAGE FLUENCY
Spanish
English
Timeline
School Partnership Program Bilingual Clinical Therapist
St Louis Counseling
08.2024 - Current
Bilingual Mental Health Therapist
St Francis Community Services
06.2022 - 08.2024
Integrate Health Specialist
Compass Health Network
01.2021 - 05.2022
Personal Banker
Commerce Bank
11.2017 - 11.2018
Bachelor of Arts - General Studies
Harding University
Master of Arts - Mental Health Counseling
Webster University