Daniel Lozano
Laredo
Summary
Dynamic manager with a proven track record at RGD Trucking, excelling in performance management and team leadership. Cultivated strong customer relationships while enhancing safety procedures and operational excellence. Skilled in strategic planning and clear communication, driving employee engagement and retention through effective mentoring and conflict resolution.
Overview
6
6
years of professional experience
Work History
Mangager
RGD Trucking
06.2019 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Associate of Applied Science - Pre-Nursing
Laredo College
Laredo Texas 05-2024
Skills
- Emergency response
- Customer relationship management (CRM)
- Performance management
- Team leadership
- Clear communication
- Goal setting
- Relationship building
- Disciplinary techniques
- Verbal and written communication
- Policy and procedure development
- Strategic planning
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Embracing outdoor adventures such as Fishing and Hiking
- Regularly practice mindfulness and meditation for overall wellness
- Adventure Travel
- I enjoy cooking for friends and family gatherings
- Gym Workouts
- Auto Repair/Restoration
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
- I enjoy helping others and giving back to the community
- Personal Development and Self-Improvement
Timeline
Mangager
RGD Trucking
06.2019 - Current
Associate of Applied Science - Pre-Nursing
Laredo College
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