Developed skills in regulatory and procedural environment, focusing on compliance and detailed analysis. Identifies and applies immigration laws and policies with precision, ensuring accurate and efficient processing. Seeking to transition into new field where these analytical and organizational skills can drive impactful results.
Overview
12
12
years of professional experience
Work History
Immigration Services Officer
USCIS, U.S. Citizenship Immigration Services.
12.2024 - Current
Provided ongoing support to clients throughout the immigration process, addressing any concerns or questions promptly and professionally.
Collaborated with team members to share best practices, ensuring a high level of service for all clients.
Maintained detailed records of all cases, ensuring accurate documentation for future reference and compliance with regulations.
Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
Enhanced client satisfaction by efficiently processing immigration applications and providing timely updates on case status.
Geospatial Engineer - E7/SFC
Missouri Army National Guard
08.2012 - Current
Enhanced mapping accuracy for critical projects through rigorous data validation and quality control measures
Performed analysis to determine insurgent threat and mission impacts to support target development and counter terrorism
Provided geospatial support for emergency response efforts, enabling faster deployment of resources and improved situational awareness
Mentored junior soldiers, providing guidance on career development and growth opportunities within the military
Assisted in strategic planning efforts by analyzing current capabilities and projecting future requirements based on mission objectives
Program Analyst – GS-343-09/5
Missouri Army National Guard
08.2021 - 11.2024
Enhanced program efficiency by streamlining processes and implementing data-driven improvements
Managed a $3.7M aviation and safety budget for the State Aviation Office
Optimized resource allocation through careful analysis of program requirements and constraints
Identified opportunities for process improvement, resulting in increased operational efficiency across the organization
Conducted thorough risk assessments to identify potential issues and develop mitigation strategies
Spearheaded efforts to secure grant funding for critical projects, successfully obtaining resources necessary for implementation
Restructured procedures through coordination with National Guard Bureau to create and execute projects
Postal Carrier
United States Postal Service, USPS
07.2020 - 08.2021
Increased mail delivery efficiency by accurately sorting and organizing mail according to assigned routes
Enhanced customer satisfaction by promptly resolving issues related to misdelivered or missing mail items
Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries
Streamlined route planning through the use of GPS technology, enabling timely and accurate deliveries
Full Motion Video Analyst
BAE Systems
09.2016 - 07.2020
Enhanced analytical capabilities by utilizing advanced geospatial intelligence tools and techniques
Streamlined information dissemination by creating clear and concise intelligence reports for approving authority
Collaborated closely with multidisciplinary teams, resulting in effective communication and coordination during missions
Aided in the development of training programs for junior analysts, improving overall team proficiency in full-motion video analysis tasks
Education
Bachelor of Science - Education
Central Methodist University
Fayette, MO
12-2011
Skills
Oral communication
Document review
Policy analysis
Immigration law
Confidentiality
Integrity and honesty
Teamwork and collaboration
Time management
Organizational skills
Self motivation
Timeline
Immigration Services Officer
USCIS, U.S. Citizenship Immigration Services.
12.2024 - Current
Program Analyst – GS-343-09/5
Missouri Army National Guard
08.2021 - 11.2024
Postal Carrier
United States Postal Service, USPS
07.2020 - 08.2021
Full Motion Video Analyst
BAE Systems
09.2016 - 07.2020
Geospatial Engineer - E7/SFC
Missouri Army National Guard
08.2012 - Current
Bachelor of Science - Education
Central Methodist University
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