Dalton Neill
Kansas City
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully organizing and executing operations. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
4
4
years of professional experience
Work History
Account Manager
Safe Haven Security
01.2024 - Current
- Managed a diverse portfolio of accounts with realtors all over the country, ensuring their new home-buying clients security needs were met for their new homes.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Property Manager
KC Asset Management
01.2023 - 11.2023
- Handled tenant complaints promptly and appropriately, calling in vendors/contractors, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Took action with evictions due to outstanding balances or any lease violations.
- Handled the leasing process including marketing the properties as well as scheduling in-person showings with possible tenants.
Inside Sales/Dispatcher
Teague Lumber
06.2020 - 01.2023
- Develop daily delivery routes for full fleet of trucks.
- Answered customers' and salesman's' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Write up purchase orders, and edit all sales orders post delivery to ensure correct billing.
Education
Associate of Arts - Construction Management
Ozarks Technical Community College
Springfield, MOSkills
- Highly Organized
- Friendly demeanor
- Excellent communication skills
- Personable
- Active listening skills
- Computer literate
- Able to operate forklift and other machinery
- Experienced in customer service
Timeline
Account Manager
Safe Haven Security
01.2024 - Current
Property Manager
KC Asset Management
01.2023 - 11.2023
Inside Sales/Dispatcher
Teague Lumber
06.2020 - 01.2023
Associate of Arts - Construction Management
Ozarks Technical Community College
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