Dalton McCarthy
Maryland Heights
Summary
Dynamic sales associate with a proven track record at Michael Kors, excelling in customer service and visual merchandising. Skilled in stock management and cash handling, I fostered a welcoming environment that enhanced customer experiences and drove sales. My strong communication abilities and problem-solving skills contribute to team success and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Associate
Encore Consignment Shop
Town And Country
02.2024 - Current
- Organized shelves according to size, color or style.
- Described merchandise and explained use, operation and care.
- Identified markets for designs based on age, gender and lifestyles.
- Created product designs in alignment with specifications.
- Collaborated with team members to achieve sales goals.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Managed inventory levels to ensure availability of popular furniture items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained records related to sales for store management.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Michael Kors
Chesterfield
11.2022 - Current
- Organized stockroom shelves according to size, color or style.
- Described merchandise and explained use, operation and care.
- Greeted customers and provided exceptional customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
Spotlight Operator
The Muny
St Louis
03.2019 - Current
- Executed pre-programmed lighting cues from the console during live events.
- Tested light fixtures for proper functioning before each performance run through.
- Monitored and adjusted levels throughout the show as necessary for optimal results.
- Followed lighting design plans to properly execute brightness, color and mood.
- Controlled production lighting through skillful operation of lighting systems.
Manicurist
Tints Polish
Frontenac
02.2020 - 02.2021
- Applied polish to nails using a variety of techniques including airbrushing.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Assisted in stocking shelves with supplies such as nail polishes, files, buffers and more.
- Performed manicures, pedicures, nail art, paraffin treatments and other related services.
- Scheduled client appointments and accepted payments.
- Built repeat client base to increase profits and stabilize cash flow.
- Removed previously applied nail polish using liquid remover and swabs.
- Shaped and smoothed ends of nails using scissors, files or emery boards.
Sales Associate
Journeys Shoes
Des Peres
03.2018 - 03.2019
- Organized stockroom shelves according to size, color or style.
- Prepared merchandise for purchase or rental.
- Described merchandise and explained use, operation and care.
- Greeted customers and provided exceptional customer service.
Front of House Employee
Chick-fil-A
Chesterfield
03.2017 - 03.2018
- Facilitated smooth communication between kitchen staff and front-of-house team.
- Provided take-out services to customers who preferred to dine offsite.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
Education
Manicurist - Manicuring
Grabber School of Hair Design
St Louis, MO01-2022
High School Diploma -
Pattonville High School
Maryland Heights, MO05-2020
Skills
- Customer service
- Visual merchandising
- Stock management
- Sales techniques
- Product knowledge
- Communication skills
- Cash handling
- Time management
- Cash register operation
- Teamwork and collaboration
- POS system operation
- Friendly and outgoing
- Problem-solving
Timeline
Sales Associate
Encore Consignment Shop
02.2024 - Current
Sales Associate
Michael Kors
11.2022 - Current
Manicurist
Tints Polish
02.2020 - 02.2021
Spotlight Operator
The Muny
03.2019 - Current
Sales Associate
Journeys Shoes
03.2018 - 03.2019
Front of House Employee
Chick-fil-A
03.2017 - 03.2018
Manicurist - Manicuring
Grabber School of Hair Design
High School Diploma -
Pattonville High School