Dakota Nelson
Ozark
Summary
I am a results-driven maintenance crew member with a strong background in team leadership and safety protocols. Skilled in proactive hazard identification and equipment maintenance, contributing to improved operational efficiency and a safer work environment.
I am a organized maintenance worker with successful history of managing competing priorities and meeting challenging performance targets. I work well under pressure to complete physically-demanding work. A safety-oriented team player with a strong attendance record.
I will be a Diligent Crew Lead with hands-on experience in maintaining and repairing equipment across various facilities. I have a proven track record of ensuring optimal functionality and safety through regular inspections and timely interventions. Demonstrated expertise in troubleshooting and performing preventive maintenance, coupled with strong problem-solving abilities and effective teamwork.
Overview
8
8
years of professional experience
Work History
Maintenance Crew Member
Missouri Department of Transportation
Springfield Striping And Signing
12.2023 - Current
- Perform routine maintenance on roadways and infrastructure to ensure safety and reliability.
- Operate various tools and equipment for repairs, including power tools and heavy machinery.
- Inspect work zones for safety compliance and identified potential hazards proactively.
- Assist in the execution of seasonal maintenance activities, including snow removal and landscaping.
- Train new crew members on safety protocols and operational procedures to enhance team performance.
- Follow safety precautions to avoid personal injury and provide safe work environment.
- Enhance safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Improve equipment efficiency by conducting regular preventive maintenance and repairs.
- Increase team productivity through effective communication and collaboration on maintenance tasks.
Shift Supervisor
GardaWorld Security
Springfield, MO
06.2021 - 12.2023
- Supervised daily security operations, ensuring compliance with protocols and regulations.
- Trained and mentored new staff, enhancing team performance and knowledge retention.
- Coordinated shift schedules to optimize resource allocation and coverage effectiveness.
- Conducted regular site inspections, identifying potential security breaches and implementing corrective actions.
- Collaborated with law enforcement during incidents, facilitating effective communication and response strategies.
- Analyzed incident reports to identify trends, recommending process improvements to enhance safety measures.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Behavior Support Technician
The Arc Of The Ozarks
Springfield, MO
06.2019 - 06.2020
- Worked with clients with behavioral issues or disabilities.
- Conducted functional behavior assessments to identify triggers, maintaining a data-driven approach to intervention selection.
- Provided one-on-one support to clients with special needs, enhancing their learning experience.
- Implemented behavior intervention plans to enhance client engagement and development.
- Collaborated with multidisciplinary teams to assess individual needs and create tailored support strategies.
- Mentored junior technicians on behavior management techniques and best practices.
- Conducted regular progress assessments to ensure adherence to behavioral goals and standards.
- Streamlined documentation processes, enhancing record-keeping accuracy and efficiency.
- Advocated for client needs during meetings, ensuring alignment of support services with individual goals.
- Monitored progress and adjusted interventions to ensure continued improvement in client behavior.
Shift Supervisor
Dollar General
Springfield, MO
06.2018 - 06.2019
- Developed training materials for ongoing employee development, improving staff readiness and incident handling.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Logan-Rogersville
Rogersville, MO05-2018
Skills
- Equipment maintenance
- Attention to detail
- Organization and multitasking
- Team leadership
- Preventive Maintenance
- Time management
- Reliable and punctual
- Verbal and written communication
- Record keeping
- Power tool operation
- Hand tool proficiency
- Hazard identification
- Basic electrical knowledge
- Equipment inspection
- Snow removal
- Flexible and adaptable
- Worksite organization
Timeline
Maintenance Crew Member
Missouri Department of Transportation
12.2023 - Current
Shift Supervisor
GardaWorld Security
06.2021 - 12.2023
Behavior Support Technician
The Arc Of The Ozarks
06.2019 - 06.2020
Shift Supervisor
Dollar General
06.2018 - 06.2019
High School Diploma -
Logan-Rogersville