Daiton Vanwinkle
Kansas City
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
1
1
year of professional experience
Work History
Server
KC Scoops
Kansas City
03.2024 - 09.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Set up tables in between patrons to reduce wait times.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Informed customers of daily specials and signature menu items.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted guests and provided menus.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Prepared checks, itemizing total meal costs and taxes.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Cleaned tables and chairs to prepare dining area for next customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Filled condiments and napkin containers during slack periods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
Education
Park Hill South High School
Kansas City, MO05-2026
Skills
- Customer service
- Sales techniques
- Point-of-sale systems
- Team collaboration
- Employee training
- Time management
- Attention to detail
- Cleaning and sanitizing
- Multitasking and organization
- Dining customer service
- Reliable and responsible
- High energy and stamina
- Team member support
- Professional appearance
- Positive guest interactions
- Reliability
- Problem-solving
- Guest relations
- Team leadership
- Warm and friendly
- Hospitality service expertise
- Organizational skills
Volunteer work
- Every month I volunteer at a church and make and serve customers chili and drinks and snack while they get to play and watch bands
Timeline
Server
KC Scoops
03.2024 - 09.2024
Park Hill South High School