Cynthia Cory
Liberty
Summary
Dedicated Certified Nursing Assistant with a passion for providing patient-focused care. Provides direct care to patients, assisting with daily living activities like bathing, feeding, personal hygiene, and mobility, under the supervision of registered nurses. Ensure comfort and safety by monitoring vital signs, documenting patient conditions, maintaining a clean and safe patient environment, and providing emotional support while communicating patient needs to the nursing team. Answering call lights in a timely manner, efficiently prioritizing tasks, and managing time to provide care. Implementing proper hygiene practices and using personal protective equipment to prevent the spread of infections. Specializing skill set knowledge of surgical Orthopedic, Neurosurgery and Gastroenterology.
Overview
15
15
years of professional experience
Work History
Patient Care Tech
Liberty Hospital Orthopaedics & Neurosurgery
Liberty, MO
10.2023 - Current
- Dedicated Patient Care Assistant with a passion for providing patient-focused care in an acute hospital setting specializing in orthopedics and neurosurgery for 20 bed unit.
- Provides direct, hands-on care to patients recovering from complex spine, joint and brain surgeries.
- .Working under the supervision of a Registered Nurse, PCT focuses on patient mobility, safety, monitoring for neurological or orthopedic changes, and assisting with activities of daily living.
- Assisting patients with post-operative mobility, including getting of bed, transferring to chairs, and ambulating using walkers or braces.
- Observing and reporting changes in mental status, pain levels, and orthopedic device functioning (braces, splints)
- Monitoring vital signs (BP, heart rate, oxygen saturation) and performing point-of-care testing ( blood glucose).
- Helping with bathing, showering, toileting, feeding, and changing linens.
- Conducting hourly rounding, implementing fall precautions, and maintaining a clean, safe environment.
- Empty all drains, including Hemovac, Jackson-Pratt, Foleys, etc
- Proficient in aseptic Foley catheter care and perineal hygiene to prevent Catheter Associated Urinary Tract Infections
- Skilled in removing peripheral IV catheters and Foley catheters, ensuring patient comfort and safety.
- Assisting with post-operative care for brain, neck, and back surgery, including close adherence to positioning protocols.
- Accurately recording patient data in the Electronic Health Record
HIM Document Imaging Specialist
Liberty Hospital
Liberty, MO
02.2020 - 08.2023
- Go to each floor and gather all the discharged charts and paperwork throughout Liberty hospital.
- Responsible for document preparation, scanning, and indexing of paper documents to accurately file in the patient's electronic health record.
- Electronically transferring patient documents from many different programs such as Ambulance Transportation, and Release of Information into the patient's electronic health record.
- Prepare and box completed documents for warehousing.
- Destroy obsolete and outdated records using company-mandated procedures.
- Assist patient's setting up their hospital portal via their email by phone, face to face, or through email.
- Appointed as the Safety Liaison for the HIM department. Attended quarterly meetings to address safety concerns and report the information back to HIM department.
- Copied and posted a map for fire escape routes.
- Developed and posted a detailed instruction guide for safety instructions for tornadoes, bombs, infant abductions and fire procedures.
- Kept track of all code red drills and emailed back to secretary of Engineering.
- During Covid worked 60hrs weekly
Patient Access Representative Radiology
Liberty Hospital
Liberty, MO
01.2019 - 02.2020
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Communicated financial obligations to patients and collected fees at time of service.
- Explained policies, procedures and services to patients.
- Applied HIPAA privacy and security regulations while handling patient information.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Counseled patients on potential financial liabilities and payment requirements.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Answered and transferred phones calls to the appropriate recipients.
- Called and faxed Doctor's offices to give critical patient test results.
Release of Information Specialist
Diversified Medical Records Services
Liberty, MO
04.2018 - 01.2019
- Released Medical and Billing records to Doctor's offices, Insurance companies, Attorneys, and Patients.
- Compiled Radiology Images onto disks to send out or for pick-up.
- Handled incoming calls and directed callers to appropriate department or employee.
- Safeguarded medical recorded to maintain patient confidentiality.
- Transmitted information or documents to customers through email, mailings, facsimile machine.
- Located and retrieved files, assisting public with general information.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Assist patient's face to face, listen to their request, and compile their medical documents and images.
- Maintained positive working relationships with fellow staff and management.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Performed quality checks to drive accuracy of release, confidentiality and invoicing.
GI Lab Technician
North Kansas City Hospital
North Kansas City, MO
01.2011 - 04.2018
- Developed exemplary rapport with personnel and patients by demonstrating compassion and scientific expertise.
- Set-up and tore down procedure rooms in preparation for upcoming operations.
- Transported and helped patients prior to and following procedures.
- Set-up the Olympus or Fuji scope(s) per the patient's procedures.
- Positioned patients using understanding of anatomy and procedures.
- Assisted the Physician during EGD and/or Colonoscopy by taking biopsies, removing polyps, cauterizing and clipping bleeds, banding varices, removing food boluses, and stretching the esophagus.
- Cared for patients undergoing endoscopy procedures and transitioned from pre to post procedure care.
- Prepared and collected specimens for cytological, microbiological and pathological analysis.
- Preclean, Manually clean, and High Level Disinfect techniques to sterilize endoscopes, forceps, snares, and other endoscopic tools and equipment.
- Assisted with transportation of scopes for repair and maintenance.
- Assisted Manager ordering supplies efficiently to maintain stock within desired levels and meet expected patient loads.
- Collaborated with others to discuss new opportunities.
- Adhered to operating an safety procedures during cleaning, disinfecting, and sterilizing endoscopes.
- Assisted Physicians with 30 procedures daily and was on call weekly
Education
Associate of Science -
Liberty Hospital
10-2023
Certified Nurse Assistant Degree - undefined
Golden Living Center
12-2010
Associate of Arts - Nursing Science
Maple Woods Community College
Kansas City, MO12-1998
Skills
- Emotional support
- Effective listening
- Collaboration
- Activities of daily living ADL support
- Observation
- Adaptability
- Multitasking
- Blood drain management
- Communication skills
- Organizational skills
- Acute care
- EHR systems proficiency
- HIPAA knowledge
- Problem solving
- Dependability
- Empathy
- Body mechanics knowledge
- Time management
- Certified in CPR/AED
- Strong Work Ethic
- Reliable and Trustworthy
- Friendly, Positive Attitude
- Blood glucose testing
- Medical terminology knowledge
- CNA certification
- Vital signs monitoring
- Infection control standards
- Catheter care
- Specimen collection
Timeline
Patient Care Tech
Liberty Hospital Orthopaedics & Neurosurgery
10.2023 - Current
HIM Document Imaging Specialist
Liberty Hospital
02.2020 - 08.2023
Patient Access Representative Radiology
Liberty Hospital
01.2019 - 02.2020
Release of Information Specialist
Diversified Medical Records Services
04.2018 - 01.2019
GI Lab Technician
North Kansas City Hospital
01.2011 - 04.2018
Certified Nurse Assistant Degree - undefined
Golden Living Center
Associate of Science -
Liberty Hospital
Associate of Arts - Nursing Science
Maple Woods Community College
Personal Information
Title: Certified Nursing Assistant
I have 2 sons ages 22 and 25. The youngest lives at home with me. Family is very important and I try to see mine as much as I can. My boyfriend and I are foodies who enjoy mom and pop restaurants and cafes. I love animals, dogs are my favorite. I currently have a eyelash crested gecko.