Cynthia Branch
Kansas City
Summary
Dedicated Medical Assistant with a proven track record at The Medina Clinic, enhancing patient care through efficient appointment scheduling and meticulous record management. Skilled in HIPAA compliance and compassionate patient interactions, I excel in optimizing workflows and reducing wait times, ensuring a seamless healthcare experience for all patients.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
The Medina Clinic
02.2025 - 05.2025
- Enhanced healthcare delivery by maintaining accurate records of patient information and treatment details.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Medical Assistant
Concorde Career Colleges
06.2024 - 05.2025
- Maintained cleanliness, inventory, and organization in exam rooms and with medical equipment.
- Collected client medical histories, medication details, symptoms, and allergies.
- Prepared for medical examinations.
- Conducted the organization and scanning of medical records.
Education
Associate Of Applied Science (AAS) - Pediatric Nursing
Concorde Career College
Kansas City, MO05.2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Patient-focused care
- Clinical documentation
- Electronic health records
- Compassionate
- CPR
- Medical procedures
- Patient assessments
- Appointment setting
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- Equipment sterilization
- Medical supply inventory
- Medical office administration
- Trustworthy companion
- Adaptable
- Medical billing and coding
- Reliable transportation
- Conflict resolution
- Companionship and emotional support
- Laboratory maintenance
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Certification
- CPR/AED Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Timeline
Medical Assistant
The Medina Clinic
02.2025 - 05.2025
Medical Assistant
Concorde Career Colleges
06.2024 - 05.2025
Associate Of Applied Science (AAS) - Pediatric Nursing
Concorde Career College
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