Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Curtis Richard

Branson

Summary

Dynamic Executive Manager with extensive experience leading high-volume food & beverage operations. Proven ability to deliver exceptional guest experiences, streamline operations, and drive profitability across diverse hospitality environments. Skilled in developing strategic initiatives, leading large teams, and adapting to evolving business challenges.

Overview

9
9
years of professional experience
1
1
Certification

Work History

General Manager -Food & Beverage

Legends Hospitality-Thunder Ridge Nature Arena
Ridgedale
02.2025 - Current
  • Developed strategic plans to enhance guest experience and operational efficiency.
  • Coordinated vendor relationships to streamline supply chain processes and manage inventory effectively.
  • Implemented cost-control measures to optimize budget allocations and minimize variable labor costs.
  • Oversaw daily business operations, encompassing budgeting, staffing, scheduling, and customer service.

General Manager -Food & Beverage

Legends Hospitality, The Rock at La Cantera
San Antonio
10.2022 - 02.2025
  • Opened and managed multiple business verticals for the San Antonio Spurs practice facility and entertainment district.
  • Responsible for the Spurs team dining, catering business, Spurs Club, Frost Plaza, and Roca & Martillo Restaurant.
  • Project managed all business verticals pre-open and transitioned into operations as businesses opened.

Director of Operations

Topgolf
Centennial
05.2018 - 05.2022
  • Directed operations for $25 million facility, overseeing 32 managers and 450 hourly employees.
  • Achieved revenue targets, optimized COGS, and improved guest satisfaction and associate engagement metrics.
  • Contributed to special collaboration projects, including DO Success Routines and Project Jetson.
  • Developed and mentored team members, facilitating multiple director-level promotions.

Director of Operations

Topgolf
Allen
09.2016 - 05.2018
  • Secured Director Role following inaugural Leadership Assessment Session participation.
  • Transitioned into Director Role within competitive multi-venue market, enhancing operations and team morale.
  • Collaborated with Special Operations Committee to boost revenue and minimize expenses in low-volume venues.
  • Contributed to various home office initiatives, including Special Operations Team and Maintenance Backlog Prioritization Committee.

Skills

  • Strategic planning
  • Budget optimization
  • Operational oversight
  • Leadership
  • Customer service
  • Project management

Certification

  • Manager Serve Safe Certified
  • Red Cross Adult First Aid and CPR/AED certified
  • Red Cross Bloodborne Pathogen Certified
  • Callaway Certified Product Specialist

Timeline

General Manager -Food & Beverage

Legends Hospitality-Thunder Ridge Nature Arena
02.2025 - Current

General Manager -Food & Beverage

Legends Hospitality, The Rock at La Cantera
10.2022 - 02.2025

Director of Operations

Topgolf
05.2018 - 05.2022

Director of Operations

Topgolf
09.2016 - 05.2018

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