Crystal Wolfe
Independence
Summary
Detail-oriented Administrator with extensive experience in bookkeeping and office management within non-profit and commercial sectors. Proven track record of enhancing operational efficiency through meticulous payroll processing and compliance management. Skilled in QuickBooks and data reconciliation, complemented by strong organizational and communication abilities. Committed to driving successful fundraising initiatives and community engagement projects.
Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.
Overview
22
22
years of professional experience
Work History
Administrator
Moose Lodge
10.2022 - Current
- Payroll, accounting, quickbook, bookkeeping, licensing, inventory control, ordering, onboard new hires, fundraising projects, coordinating house, community events, records clerk, maintain all files to keep tax exempt status, weekly business meetings process and pay bills
- Non-for-profit organization
- Company Overview: non-for-profit organization
Lead CSR/Scheduler
Waldo Rehab & Wellness Center
10.2009 - Current
- Patient check in/out, multi appointment scheduling for multiple doctors, confirming appointments, answering multi line phone, Filing, new Patient charting & demographic updates, preparing new patient packages
- Intake and vitals, assist doctors with exams, employee scheduling, payroll
Bookkeeper/Office Administrator/Collections Manager
US Trailer
02.2022 - 09.2024
- Bookkeeping, monthly sales tax reporting and filling, leases and contract input and processing, collections, payroll/1099 reporting, titling, yearly business licensing, MVR licensing, DOT compliance licensing, Bookkeeping, monthly reconciliation of loans/banks accounts/credit cards, Monthly billing and processing of invoices, all state compliance and MVR filing and processing
Office Administrator
Unifirst
09.2019 - 09.2024
- Daily reports for revenue, services calls and general business operations
- Cortera reporting, I-9's and new hire paperwork, in house HR duties, work comp filing and claims tracking, bookkeeping, filing, audits, ACH and credit card processing, Collections
- Business Office Management and in house HR, QuickBooks, Excel, Microsoft, data entry, I-9's, Cortera, Sterling, Peoplesoft, ADP, ESIS, Work Comp claims, FMLA filling, W-2 updates, AP/AR, vouchering and billing, Scheduling and bookkeeping, Payroll
- Company Overview: formally Walker Uniform
Customer Service Manager
Walker Uniform
09.2019 - 12.2022
- Daily calls report, open call report, track URI and run credit reports, route hour reports and logging, soil request logs, (CIS)customer satisfaction report, monitor hot shots and log them, update power point monitors, enter new contracts, update bulk renewals, create ford invoices, answer phones and email
- Drivers check in and complete service notes that contain credits, increases, decreases, add man, size changes, account changes and more
- I oversee the customer service dept and assist where needed so ensure all work is completed daily
Office Manager
Copies FYI
06.2010 - 09.2019
- Process status emails and phone calls, Accounts receivable and payable, Data entry, Collections and excel spreadsheet, Audit invoicing and charting, Daily logs & reports, Reviewing & sending medical records, bank deposits/drops and processing checks & check reports
- Scheduling, Hipaa Compliance training, records notary
- Clinic PR and Copy rep support, Records EMR conversions, Consolidated Income Reporting
- Bookkeeping and scheduling
Stockroom Asst Manager
Walker Towel & Uniform
06.2008 - 08.2009
- Filling and running reports daily, processing all the orders, Inventory and ordering if needed
- I also scanned & sorted new orders and put ID labels on them
Retail Specialist/Closing Supervisor
UMB Bank of Kansas City
07.2006 - 11.2007
- Opening/closing of several different types of Accounts daily, processed and completed loans of all types
- I made outbound sales calls & attempted sales on all inbound calls, After assisting them with their account needs
- Closing teller supervisor
- I did all basic teller duties, Including but not limited to balancing my own drawer and main vault, teller and vault audits and shortage research, processing daily reporting and financial records
Assistant Supervisor
Bank Midwest
10.2003 - 06.2006
- I oversaw all tellers, making sure they doing their jobs & helping with any questions or Problems they had
- I also did the cash sheet, balanced main vault, audited
- Tellers/atm/vault, Filling & processed daily reports, researched teller differences, training new tellers & coaching on new sales and scheduling
Education
High School Diploma - undefined
Wyandotte High School
Kansas City, KS05.2000
Skills
- Data entry
- Invoicing
- Collections
- Accounts receivable
- Accounts payable
- Daily revenue reports
- Daily calls reports
- Processing
- Filing
- Records audit
- Charting
- Making/Profile updates
- Scheduling
- Updating charts/demographics
- Reviewing medical records
- Status updates of records
- Notary
- QuickBooks
- Excel
- Microsoft
- NAV
- Onbase
- I-9's
- 1099 filing/tracking
- Payroll
- Cortera
- Sterling
- Peoplesoft
- ADP
- ESIS Work Comp claims
- FMLA filing
- W-2 updates
- AP/AR
- Vouchering
- Billing
- Bookkeeping
- Monthly reconciliation
- Monthly sales tax reporting/filing/processing
- Inside Sales
- Outbound Sales calls
- Sales Consultant
- Coaching
- Accounting and bookkeeping
- Accounts payable and receivable
OTHER SKILLS AND ACCOMPLISHMENTS
Medical/Customer Service - Data entry, invoicing, Collections, Accounts receivable and payable, Daily revenue reports, daily calls reports.Processing and filling. Records audit, charting, Making/Profile updates, scheduling for multiple doctors, updating charts/demographics and filling, reviewing of medical records and status updates of records, notary.Business Office Management and HR - QuickBooks, Excel, Microsoft, NAV, Onbase, data entry, I-9's, 1099 filing/tracking, Payroll, Cortera, Sterling, Peoplesoft, ADP, ESIS Work Comp claims, FMLA filling, W-2 updates, AP/AR, vouchering and billing, Bookkeeping and monthly reconciliation, monthly sales tax reporting/filing/processingSales & marketing - Inside Sales, Outbound Sales calls, Sales Consultant and coaching
Timeline
Administrator
Moose Lodge
10.2022 - Current
Bookkeeper/Office Administrator/Collections Manager
US Trailer
02.2022 - 09.2024
Office Administrator
Unifirst
09.2019 - 09.2024
Customer Service Manager
Walker Uniform
09.2019 - 12.2022
Office Manager
Copies FYI
06.2010 - 09.2019
Lead CSR/Scheduler
Waldo Rehab & Wellness Center
10.2009 - Current
Stockroom Asst Manager
Walker Towel & Uniform
06.2008 - 08.2009
Retail Specialist/Closing Supervisor
UMB Bank of Kansas City
07.2006 - 11.2007
Assistant Supervisor
Bank Midwest
10.2003 - 06.2006
High School Diploma - undefined
Wyandotte High School