Crystal McCoy-Williams
Kansas City
Summary
Compassionate Residential Specialist with expertise in individualized support plans and community integration activities. Committed to enhancing client independence and well-being through effective communication and collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Residential Specialists
CDD
Kansas City, MO
02.2024 - Current
- Assisted clients with daily living activities, promoting independence and personal growth.
- Developed and implemented individualized support plans tailored to client needs.
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Facilitated community integration activities, fostering social skills and relationships.
- Provided crisis intervention support, ensuring safety and well-being of clients.
- Served as a reliable point of contact for families, providing regular updates on their loved one''s progress and addressing any questions or concerns they may have had.
- Promoted resident well-being by conducting wellness checks, identifying potential issues early on for proper intervention.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to each resident''s unique needs.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
DSP/Team Leader
Nova Center
Kansas City, MO
10.2012 - 03.2024
- Provided direct care and support to individuals with developmental disabilities.
- Assisted in the implementation of individualized care plans to enhance client well-being.
- Facilitated daily living activities, promoting independence and skill development among clients.
- Collaborated with multidisciplinary teams to ensure comprehensive service delivery and client satisfaction.
- Trained new staff on best practices in client care and safety protocols.
- Monitored client progress, documenting observations and adjusting care strategies as needed.
- Developed engaging community activities to promote social interaction and inclusion for clients.
- Advocated for client needs, ensuring access to appropriate resources and services within the organization.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Associate of Applied Science - Pharmacy
Vatterott College
MO05-2012
Skills
- Property inspections
- Safety policies and procedures
- Written and verbal communication
- Fair housing regulations
- Issue resolution
Certification
Mandt training
CPR
med certification
Abuse and neglect
Timeline
Residential Specialists
CDD
02.2024 - Current
DSP/Team Leader
Nova Center
10.2012 - 03.2024
Associate of Applied Science - Pharmacy
Vatterott College