Crystal Kunst
St Louis,MO
Summary
Proven Bartender with a track record of enhancing customer satisfaction at Westwood Country Club through exceptional service and crafting high-quality cocktails. Skilled in multitasking and fostering positive team environments, consistently developing loyal clientele and increasing repeat business. Highly reliable, with a knack for customer service and a commitment to maintaining a clean, organized workspace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
Westwod Country Club
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Head Bartender
Double Tree Hotel By Hilton
06.2023 - 06.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender
Olivette Lanes
09.2022 - 06.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
AMORC
San Jose, CASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
- TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
Timeline
Bartender
Westwod Country Club
06.2024 - Current
Head Bartender
Double Tree Hotel By Hilton
06.2023 - 06.2024
Bartender
Olivette Lanes
09.2022 - 06.2023
AMORC
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