Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Crystal Books

Bolivar

Summary

With over 10 years at Citizens Memorial Hospital, I've honed my expertise in emergency patient triage and vital signs monitoring, alongside developing profound empathy and compassion. My background includes transforming critical situations into positive outcomes, demonstrating a 25-year commitment to superior patient care and emergency management. Dedicated professional bringing several years of excellent performance in medical roles. Offers unwavering work ethic and dedication to patient care. Industrious and focused on continuous professional development.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician/Patient Care Technician

Citizens Memorial Hospital
Bolivar
05.2018 - Current
  • Emergency Medical Technician (EMT), Patient Care Technician (PCT)
  • Job Summary: Dedicated Emergency Medical Technician with 20 years of experience in providing pre-hospital emergency medical care and transport. Adept at quickly assessing patient conditions and delivering effective, life-saving interventions. Strong communication and teamwork skills to collaborate with healthcare professionals and first responders. Compassionate and detail-oriented Patient Care Technician with 25 years of experience providing high-quality care and support to patients in various healthcare settings. Skilled in patient monitoring, assisting with daily activities, and maintaining a safe and clean environment. Strong ability to communicate effectively with patients, families, and healthcare teams.
    Key Responsibilities:
  • Respond promptly to emergency calls, and provide on-site medical care and transport.
  • Assess patient conditions, manage medical emergencies, and stabilize patients.
  • Administer first aid, CPR, and emergency medical treatments.
  • Utilize medical equipment and tools to support patient care.
  • Communicate effectively with patients, families, and healthcare providers. Maintain accurate and detailed patient care reports and records.
  • Ensure the cleanliness and readiness of the ambulance and medical equipment.
  • Participate in ongoing training and professional development
  • Strong knowledge of emergency medical procedures and protocols.
  • Ability to remain calm and focused under pressure.
  • Excellent problem-solving and critical thinking abilities.
  • Proficient in using medical equipment and technology.
  • Strong interpersonal and communication skills.
  • Physical stamina and ability to lift and move patients. Assist patients with daily activities, including bathing, dressing, and grooming.
  • Monitor and record vital signs such as blood pressure, temperature, and heart rate.
  • Provide emotional support and companionship to patients.
  • Assist with medical procedures and tasks under the supervision of healthcare professionals.
  • Ensure patient rooms are clean, sanitized, and well-maintained.
  • Transport patients within the facility as needed.
  • Maintain accurate and detailed patient care records.
  • Collaborate with healthcare teams to ensure comprehensive patient care.

Patient Care Technician

Cox Hospital
Springfield
06.2018 - 08.2022
  • Assist patients with daily activities, including bathing, dressing, and grooming.
  • Monitor and record vital signs such as blood pressure, temperature, and heart rate.
  • Provide emotional support and companionship to patients.
  • Assist with medical procedures and tasks under the supervision of healthcare professionals.
  • Ensure patient rooms are clean, sanitized, and well-maintained.
  • Transport patients within the facility as needed.
  • Maintain accurate and detailed patient care records.
    Collaborate with healthcare teams to ensure comprehensive patient care.

Certified Nursing Assistant

Parkview Healthcare Facility (CMH)
Bolivar
02.2010 - 08.2011
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Documented activities and recorded information in EMR system.
  • Assisted residents in preparing for activities and social programs.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Distributed drinking water and nourishment to residents.
  • Answered patient call signals and signal lights to determine patients' needs.

Emergency Medical Technician

Ellett Memorial Hospital
Appleton City
04.2007 - 03.2011
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Administered first aid treatment or life support in prehospital settings.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Assessed scene upon arrival for possible hazards or dangerous situations.
  • Suctioned airways to clear obstructions and help patients breathe.
  • Performed standard testing and administered medication to manage care in field and in transit.

Education

Some College (No Degree) - General Education Classes

Bolivar Technical School
Bolivar, MO
01-2019

Certified Nursing Assistant

Citizens Memorial Hospital
Citizens Memorial Hospital
01-2018

Emergency Medical Technician

Ellett Memorial Hospital
Ellett Memorial Hospital
01-2007

High School Diploma -

Osceola High School
Osceola, MO
05-2001

Bachelor of Science in Nursing

Southwest Baptist University
Bolivar, MO

Skills

  • Accident response
  • Vital signs monitoring
  • Emergency vehicle operation
  • Respiratory assessment
  • Treatment delivery
  • Resuscitation
  • Cardiopulmonary resuscitation
  • Time management
  • Condition reporting
  • EMR / EHR
  • IV fluid replacement
  • Patient management
  • Emergency patient triage
  • Trauma care
  • Splinting and bandaging
  • Empathy and compassion
  • Defibrillation use
  • Emergency management
  • Patient care
  • Spinal immobilization
  • Medical equipment use
  • Behavioral emergencies
  • Airway management
  • Basic life support
  • Ambulance driving
  • Respiratory emergencies

Accomplishments

  • 10 Sunshine Awards at Cox Hospital, Springfield, Missouri
  • 10-year certificate at Citizens Memorial Hospital
  • Dean's List at Southwest Baptist University with a 3.5 GPA and above.
  • 3.5 GPA and above at Bolivar Technical school

Certification

  • Certified Nurses Aide
  • Emergency Medical Technician

Affiliations

I'm a devoted mother of three teenage children, and a full-time college student. Our favorite things to do are anything outdoors, whether it be kayaking, going out on our boat, or camping; the water is definitely our happy place.

References

References available upon request.

Timeline

Patient Care Technician

Cox Hospital
06.2018 - 08.2022

Emergency Medical Technician/Patient Care Technician

Citizens Memorial Hospital
05.2018 - Current

Certified Nursing Assistant

Parkview Healthcare Facility (CMH)
02.2010 - 08.2011

Emergency Medical Technician

Ellett Memorial Hospital
04.2007 - 03.2011

Some College (No Degree) - General Education Classes

Bolivar Technical School

Certified Nursing Assistant

Citizens Memorial Hospital

Emergency Medical Technician

Ellett Memorial Hospital

High School Diploma -

Osceola High School

Bachelor of Science in Nursing

Southwest Baptist University

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