Creshonna Crenshaw
Saint Louis
Summary
Dynamic Human Resources Sergeant with a proven track record at USARNG, excelling in personnel management and data security. Recognized for enhancing operational efficiency and training junior soldiers. Adept in Microsoft Office Suite and conflict resolution, ensuring meticulous handling of sensitive information while fostering a collaborative team environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Sergeant
USARNG
04.2024 - 04.2025
- Directed HR operations in a combat-support environment for over 1,000 soldiers
- Managed personnel actions, benefits, leave, and readiness documentation
- Acted as primary administrative liaison for seven down-trace units during the deployment
- Trained junior soldiers on administrative protocols and system compliance
- Ensured secure handling and accuracy of personnel data in military systems
Medical Assistant
Orthopedics Associates
11.2023 - 03.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Balanced multiple task in a fast-paced environment while staying detailed-oriented and organized
- Delivered high-quality patient care with professionalism and empathy, ensuring a positive experience for every individual
Armed Security Officer
BJC Hospital
08.2022 - 09.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Collaborated with medical staff to support patient care while upholding safety protocols
- De-escalated conflicts and resolved issues using patience, communication, and problem solving techniques
Data Entry Technician
USARNG
03.2020 - 07.2022
- Used computer software to store and retrieve data.
- Updated and maintained customer information, documents and records.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Scanned documents and saved in database to keep records of essential organizational information.
- Ensured and validated over 500 COVID case files daily for public health tracking
Human Resources Specialist (Temp Technician)
USARNG
12.2017 - 05.2019
- Designed and managed databases and templates in Excel and Word, streamlining reporting and improving efficiency
- Maintained and updated confidential personnel records in secure systems, ensuring accuracy and compliance
- Processed benefit updates, service recognitions, and emergency contact information with attention to detail
Education
Criminal Justice
Southeast Missouri State University
Cape Girardeau, MO05-2021
Skills
- Organization and Time Management
- Customer Service
- Attention to Detail and Accuracy
- Cash handling
- Team Leadership
- Microsoft Office Suite
- Confidentiality and Data Security
- Conflict Resolution and De-escalation
Certification
- Equal Opportunity Leader- U.S. Army (conflict resolution, diversity, and inclusion)
- Basic Leader Course- U.S. Army (Leadership, communication and team management)
- Certified Medical Assistant- Saint Louis College of Health Careers
- Security Officer Training-MO/BJC (Safety, de-escalation, and compliance)
- HIPAA and Confidentiality Compliance Training
Languages
English
Native or Bilingual
Interests
- Team Sports
- Passionate about balancing physical health with mental and emotional wellness
- Gym Workouts
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- Hiking
- Playing Sports
- Camping
- Documenting and sharing travel experiences
- Road Trips
Timeline
Human Resources Sergeant
USARNG
04.2024 - 04.2025
Medical Assistant
Orthopedics Associates
11.2023 - 03.2024
Armed Security Officer
BJC Hospital
08.2022 - 09.2023
Data Entry Technician
USARNG
03.2020 - 07.2022
Human Resources Specialist (Temp Technician)
USARNG
12.2017 - 05.2019
Criminal Justice
Southeast Missouri State University
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