Credence Roberts
St Louis
Summary
I am a reliable and organized receptionist with experience in administration, childcare, and military operations. Skilled at handling multiple tasks, keeping things running smoothly, and providing great customer service. Strong communicator with a friendly attitude, ready to support a team and create a welcoming environment for clients and staff.
Overview
5
5
years of professional experience
Work History
Receptionist
Normandy Animal Hospital
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced visitor experience by providing detailed information and assistance as needed.
Combat Engineer
Army National Gaurd
01.2022 - Current
- Performed demolitions on enemy fortifications and obstacles.
- Inspected and maintained combat engineer equipment.
- Erected barbed wire fences around bases for security purposes.
- Maintained records of all supplies used in engineering projects.
- Provided precision to carry out increasingly complex missions.
- Performed inspections to keep equipment in working order.
- Troubleshot problems related to electrical wiring systems in combat vehicles.
Nanny
Family Friends And Neighbors
06.2020 - Current
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Posted parents' contact information and first responder phone numbers in case of emergency situations.
Receptionist
Manley, Karraker & Karraker, P.C.
06.2020 - 08.2020
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Reported suspicious individuals to supervisor.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Updated and recorded customer or client information to maintain accounts.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted customers, answered general questions and directed to appropriate locations.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Scheduled and confirmed appointments.
Education
BBA - Psychology
University of Missouri - St Louis
St Louis, MO12-2027
High School Diploma -
Farmington Sr. High School
Farmington, MO05-2023
Skills
- Safety Standard Enforcement
- Engineering Reconnaissance Reporting
- Corrective Action Recommendations
- Combat Mobility Participation
- Clerical Support
- File Management
- Office Management
- Scheduling
- Verbal and Written Communication
- Scheduling Appointments
- Security Awareness
- Mail Distribution
- Office Administration
- Organization Skills
- Observational Skills
- Age-Appropriate Activities
- Activities Leadership
- Activities Planning
- Infant Care
- Cleaning and Sanitizing
- Data entry
- Telephone skills
- Time management
- Organization skills
Affiliations
- Member of the FFA in High School
- High School Girls Varsity Soccer Team
- Manager of the Boys High Scool Soccer Team
- Tutor in Math, English, Science, and History
References
References available upon request.
Awards
National Defense Service Medal
Army Service Ribbon
Award for Patriotism
Platoon Guide at Basic Combat Training and Advanced Individual Training
Nominated for Honor Graduate at Basic Combat Training and Advanced Individual
Training
Capitan of the Girls Varsity Soccer Team
Timeline
Receptionist
Normandy Animal Hospital
01.2024 - Current
Combat Engineer
Army National Gaurd
01.2022 - Current
Nanny
Family Friends And Neighbors
06.2020 - Current
Receptionist
Manley, Karraker & Karraker, P.C.
06.2020 - 08.2020
High School Diploma -
Farmington Sr. High School
BBA - Psychology
University of Missouri - St Louis
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