Craig Turner
Florissant
Summary
Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Client Relation Consultant
US Bank National Association
09.2023 - Current
- Developed media relations strategy, seeking high-level placements in print, broadcast and online media.
- Monitored, analyzed and communicated PR results quarterly.
- Evaluated opportunities for partnerships, sponsorships and advertising on ongoing basis.
- Maintained understanding of industry trends affecting clients, issuing recommendations regarding communication strategy.
- Developed marketing communications plans encompassing strategy, goals, budget and tactics.
STORE MANAGER
Walgreens
12.2004 - 08.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
High School Diploma -
Jennings High School
Jennings, MOSkills
- Finance Organization
- Customer Experience
- Business Development Understanding
- Financial Reviews
- Profit and Loss Control
- Problem-Solving Strengths
- Stock Management
- Hiring and Onboarding
- Strategize Business Plans
- Payroll Administration and Timekeeping
- Management Training
- Business Leadership
- P&L Administration
- Merchandising
- Strong Multitasking Skills
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Client Relation Consultant
US Bank National Association
09.2023 - Current
STORE MANAGER
Walgreens
12.2004 - 08.2023
High School Diploma -
Jennings High School
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