Courtney Hood
Licking
Summary
Dedicated healthcare professional experienced in respiratory therapy and community health. Skilled in service coordination, problem-solving, and team collaboration, with a focus on educating patients and families to ensure optimal care and support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Respiratory Therapist
Texas County Memorial Hospital
Houston
11.2024 - Current
- Administered respiratory therapies to patients with various respiratory conditions.
- Monitored patient vital signs to assess treatment efficacy and adjusted therapies accordingly.
- Educated patients and families on respiratory care techniques and equipment use.
- Collaborated with healthcare teams to develop patient care plans.
- Maintained and calibrated respiratory equipment for optimal performance.
- Assisted in emergency situations requiring immediate respiratory interventions.
- Set up and monitored mechanical ventilators and handled associated critical care duties.
- Identified high-risk situations, such as airway obstruction or inadequate ventilation, and implemented timely interventions.
- Conducted therapeutic and diagnostic procedures with treatment methods and equipment.
- Developed individualized care plans based on assessment findings and collaborated with healthcare teams to ensure alignment with patient needs and physician orders.
Community Health Worker
Four Rivers Community Health
Rolla
11.2023 - 11.2024
- Guided clients in navigating healthcare systems to access essential services.
- Documented client interactions and service referrals to ensure comprehensive support.
- Participated in outreach activities such as health fairs or community events.
- Assisted with patient referrals to appropriate community resources.
- Offered emotional support during difficult times or stressful situations.
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Arranged transportation for clients to medical appointments, facilitating access to care.
- Assessed the impact of social determinants of health on patient outcomes.
Patient Service Representative
Missouri Ozarks Community Health
Houston
01.2021 - 11.2023
- Assisted patients with insurance inquiries and verified eligibility to facilitate access to healthcare services.
- Verified insurance information, collected payments, and scheduled appointments.
- Maintained accurate patient records in electronic health record systems to support efficient patient care and compliance.
- Managed patient scheduling and appointment confirmations for multiple health services.
- Collaborated with healthcare providers to ensure seamless patient care experiences.
- Coordinated follow-up appointments to align with provider schedules.
- Informed patients about payment options and billing policies to enhance understanding of financial responsibilities.
- Ensured all necessary paperwork was completed prior to patient visits.
- Adhered to HIPAA regulations when handling confidential patient information.
- Trained new staff on office procedures and customer service best practices.
- Inputted patient demographic data into electronic health record system.
- Obtained proper authorization and identification to release confidential medical records.
- Processed daily credit card transactions, ensuring accuracy in financial records.
Education
Associate of Applied Science - Respiratory Care
Missouri State University
West Plains, MO12-2015
Associate of Arts - General Studies
Missouri State University
West Plains, MO05-2013
Skills
- Service coordination
- Healthcare collaboration
- Patient and family advocacy
- Effective communication
- Team collaboration
- Problem solving
Certification
- BLS Certified
- ACLS Certified
- PALS Certified
- NRP Certified
Timeline
Respiratory Therapist
Texas County Memorial Hospital
11.2024 - Current
Community Health Worker
Four Rivers Community Health
11.2023 - 11.2024
Patient Service Representative
Missouri Ozarks Community Health
01.2021 - 11.2023
Associate of Applied Science - Respiratory Care
Missouri State University
Associate of Arts - General Studies
Missouri State University