Courtney Eggleston
Nixa
Summary
Positive, compassionate, and reliable with solid foundation in patient care and medical knowledge. Possesses essential skills in clinical procedures and patient documentation, ensuring accurate and efficient healthcare support. Committed to making meaningful impact on patient health and well-being through dedicated and compassionate care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant (CCMA)
CoxHealth
04.2022 - Current
- This position includes many clinical and administrative duties.
- Performing administrative duties include, answering phones, scheduling appointments, and data entry in medical records under the direct supervision of a supervisor or provider. Clinical duties include measuring and recording vital signs, collecting demographics or medical information including review of medication list, preparing patients for examination, cleaning rooms and equipment and stocking supplies. Other clinical duties include the administration of medications and drawing blood and perform waived testing on specimens.
- I have been a preceptor/trainer for 3 years.
- Additionally, I have been working in our clinic lab for 6 months and have students regularly that I teach phlebotomy and how to properly use a centrifuge/handle specimens. I also teach POC testing within our lab.
Medical Assistant Apprenticeship
CoxHealth
01.2022 - 04.2022
- Participants must commit to working for CoxHealth for three and a half years, in the clinic hired to following the completion of their education program. While completing the program, all apprentices will practice lab draws and shots on each other and therefore must be willing to practice as a student. Consists of OTC class, schoolwork, clinicals, and the NHA exam at the end of 16 weeks.
Personal Care Assistant (PCA)
CoxHealth
09.2021 - 12.2021
- Patient Care Assistant is responsible for assisting the medical assistant and/or nursing staff with administrative and clinical duties under the direction of a provider. Administrative duties may include updating the patient schedule to indicate arrival and designated room. Clinical duties may include measurement of temperature, height, and weight, patient transport, preparing patients for examination, exam room cleaning, stocking of supplies, and assisting with preparation of instruments for sterilization.
Registration Specialist II
CoxHealth
07.2018 - 02.2019
- Provides a variety of clerical duties and has the ability to cover all aspect of the department. Duties include collecting of money due, posting of money collected, responsible for monies collected, closing out and balancing at the end of each day; Photocopying, faxing, filing, answering telephones, computer data entry and other duties as assigned. Registers all new patients and enters insurance code, policy, group, etc.
Front Office Assistant
FAMILY MEDICAL WALK-IN
11.2016 - 07.2018
- Being a caring and friendly individual who is truly concerned with the welfare of the patients. Greet, instruct, direct & schedule patients and visitors; answers phones & directs calls; enters patient information into the computer system; collects co pays, deductibles and patient pay; serves as a liaison between patient & medical support staff. Multi-tasking and staying calm and collected during stressful situations.
PRN Hospice Nurse Aide
Access Hospice
09.2016 - 01.2017
- Providing personal care service to the terminally ill patients and performing related tasks in accordance with the plan of care as assigned and delegated by the RN-Patient Care Coordinator (PCC) and/or the Charge RN. As needed.
Patient Safety Assistant
CoxHealth
12.2015 - 06.2016
- To be effectively involved with maintaining the safety for assigned patients through continuous observation and surveillance. Communicating with the Registered Nurse and patient care team to ensure a safe environment for medical patients requiring constant observation. Completing duties as assigned under the direct supervision of the RN.
Advanced Patient Care Aide
Integrity Home Care and Hospice
12.2014 - 11.2015
- Responsibilities include assisting in activities of daily living, performing general household duties, assisting with medications and exercise programs, maintaining patient's health equipment, providing transportation and shopping as needed, helping with bathing, feeding and general hygiene, providing companionship, socialization and emotional support for clients in their homes.
Teller
Empire Bank
06.2014 - 11.2014
- Responsibilities include customer service, balancing a cash drawer, basic product information, referrals.
Assistant Manager
Deb Shops
01.2011 - 06.2014
- Responsibilities include customer service, balancing a cash drawer, new employment training, basic product knowledge, stocking, conducting store meetings.
Education
Technical school - Medical Assisting
Ozarks Technical Community College
Springfield, MO04.2022
General educational development -
Ozark Technical Community College
Springfield, MO01-2021
High School Diploma - General Education
Glendale High School
Springfield, MO01.2013
Skills
- Effective time management
- Experienced with MS Office applications
- Proficient in computer applications
- Data Entry
- Patient Care
- Management
- Blood sampling
- ICD-10
- Vital signs
- Clerical
- Medical Records
- HIPAA
- Hospice Care
- Receptionist
- Outlook
- Hospital Experience
- Medication administration
- Insurance Verification
- EMR Systems
- Typing (10 years)
- Medical Scheduling
- Training
- Patient care
- Medical Office Experience
- Inventory
- Medical Terminology
- Organizational Skills
- 10 key calculator
- Venipuncture proficiency
Certification
- Certified Clinical Medical Assistant
- BLS Certification
Timeline
Certified Clinical Medical Assistant (CCMA)
CoxHealth
04.2022 - Current
Medical Assistant Apprenticeship
CoxHealth
01.2022 - 04.2022
Personal Care Assistant (PCA)
CoxHealth
09.2021 - 12.2021
Registration Specialist II
CoxHealth
07.2018 - 02.2019
Front Office Assistant
FAMILY MEDICAL WALK-IN
11.2016 - 07.2018
PRN Hospice Nurse Aide
Access Hospice
09.2016 - 01.2017
Patient Safety Assistant
CoxHealth
12.2015 - 06.2016
Advanced Patient Care Aide
Integrity Home Care and Hospice
12.2014 - 11.2015
Teller
Empire Bank
06.2014 - 11.2014
Assistant Manager
Deb Shops
01.2011 - 06.2014
High School Diploma - General Education
Glendale High School
Technical school - Medical Assisting
Ozarks Technical Community College
General educational development -
Ozark Technical Community College
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