Coshae Lee
St. Louis
Summary
Detail-oriented and possess keen observation skills. Strong behavioral skills, assertiveness and positive attitude. Ability to qualify with and carry firearms as needed (does not serve in a law enforcement capacity), electronic control devices, and other specialized equipment to include pepper spray and (ASP) collapsible batons. Strong judgement and decision-making skills. Strong communications skills, both verbal and written. Integrity and moral fitness. Reliable and dependable. Able to react appropriately in emergency and high stress situations. Able to anticipate, identify, and solve problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Operations Coordinator
BJC HealthCare
08.2023 - Current
- Serves as the primary contact and liaison between patient care areas, ancillary and support departments within the hospital
- Interacts with all levels of management to coordinates business, administrative and non-patient care operational activities
- Plans, develops, recommends and coordinates processes and strategies to identify revenue opportunities
- Collaborates with directors, managers and other disciplines to plan and implement projects related to patient care area
- Creates effective work plans and provides input to identify correct resources, processes and space needed for the assigned patient care areas
- Facilitates acquisition of supplies, equipment and services
Transit Security Specialist
Bi-State Development Agency
01.2020 - 08.2022
- As a Transit Security Specialist I Worked closely with Metro Transit management supervisory staff, local law enforcement and contract security partners; to ensure the safety and security of Metro Transit customers and employees
- I Conducted proactive assignments of transit operating areas of responsibilities, prioritizing customer engagement, administering rules of conduct, administrative policies, procedures and transit code violations
Front Desk Receptionist/Administrative Assistant
Bi-State Headquarters
11.2021 - 01.2022
- Company Overview: Working at Bi-State Development is a productive and professional work environment
- I would work at the 7th floor receptionist desk assisting departments on both the 7th and 8th floor
- I was a secretary for the president, vice president, CEO, human resource department, recruiting department, internal audit department, payroll department and claims department
- I would assist the employees in scheduling appointments, escorting visitors to meeting rooms, I would set up board rooms for weekly conferences, and sort or deliver their mail
- In some cases I would have to assist visitors with submitting complaints or filling out applications to work for the company
- Working at Bi-State Development is a productive and professional work environment
Customer Care Specialist
Magellan Health Services
04.2019 - 06.2020
- As a customer care specialist for Magellan I spend my days in a call center assisting doctors and radiology imaging facilities with getting Patients approved through their health plan to get specific medical procedures done
Education
Associate Of General Studies - Radiology
St. Louis Community College
Firest ParkHigh school diploma or GED -
Associates in science - Pharmacy
florissant valley
01.2018
Skills
- Customer Service
- Call Center
- Time Management
- Communications
- Medicaid
- Customer Care
- Pharmacy Technician Experience
- Order Entry
- Compounding Medications
- Clinical Pharmacy Experience
- Hospital Experience
- Medical Terminology
- Data Entry
- Leadership
- Front desk
- Typing
- Insurance Verification
- Medical Records
- Medical office experience
- Human Resources
- Payroll
- Benefits administration
- Epic
Certification
BLS CPR
Pharmacy Tech 1
Internship at retail pharmacy Walgreens
Personal Information
Willing To Relocate: Anywhere
Timeline
Patient Care Operations Coordinator
BJC HealthCare
08.2023 - Current
Front Desk Receptionist/Administrative Assistant
Bi-State Headquarters
11.2021 - 01.2022
Transit Security Specialist
Bi-State Development Agency
01.2020 - 08.2022
Customer Care Specialist
Magellan Health Services
04.2019 - 06.2020
High school diploma or GED -
Associates in science - Pharmacy
florissant valley
Associate Of General Studies - Radiology
St. Louis Community College
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