Corey Tucker

• Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
• Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
• Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Prepared job sites for concrete work plans by measuring and marking different distances.
• Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
• Directed traffic away from hazardous locations, protecting team members and general public.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love.
• Approaching service and sales needs with patience, honesty and empathy.

• Conducted sales of cell phones and accessories to customers.
• Maintained records of monthly sales and ensured monthly targets are reached.
• Coordinated with cell phone companies with the release of their new products.