professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Life Insurance Agent
Liberty National Life Insurance Company
07.2024 - Current
Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Crafted clear, informative reports to explain life insurance policy features and benefits.
Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Assistant Manager
Vero Fitness
01.2023 - 06.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Yard Associate
Menards Inc. - Home Improvement
03.2020 - 01.2023
Demonstrated adaptability when faced with changes in workload or priorities while maintaining a high level of productivity throughout shifts.
Supported sales team by preparing orders accurately and ensuring timely deliveries to clients.
Actively participated in team meetings, contributing valuable ideas and feedback to improve yard operations and overall company performance.
Assisted customers with product selection, offering knowledgeable advice on materials and usage.
Loan Officer Assistant
Sullivan Bank
01.2019 - 02.2020
Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
Answered inquiries and provided superior customer service to clients.
Communicated with customers daily to request information and complete paperwork.
Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
Education
License - Insurance And Risk Management
Excel Solutions
Remote
05-2024
Certification - Sports Medicine
National Academy of Sports Medicine
Remote
12-2022
Diploma - Information Technology
Rolla Technical Institute
Rolla, MO
05-2019
High School Diploma -
Bourbon High School
Bourbon, MO
05-2019
Skills
Building relationships
Team leadership
Task delegation
Business development
Decision-making
Customer service
Timeline
Life Insurance Agent
Liberty National Life Insurance Company
07.2024 - Current
Assistant Manager
Vero Fitness
01.2023 - 06.2024
Yard Associate
Menards Inc. - Home Improvement
03.2020 - 01.2023
Loan Officer Assistant
Sullivan Bank
01.2019 - 02.2020
License - Insurance And Risk Management
Excel Solutions
Certification - Sports Medicine
National Academy of Sports Medicine
Diploma - Information Technology
Rolla Technical Institute
High School Diploma -
Bourbon High School
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AGENCY OWNER at Liberty National Life Insurance CompanyAGENCY OWNER at Liberty National Life Insurance Company