Banking professional with history of enhancing operational efficiency and providing top-notch client service within dynamic environments. Known for collaborative team efforts and consistently achieving organizational goals. Possesses comprehensive knowledge in financial analysis and customer relationship management.
Overview
5
5
years of professional experience
Work History
Professional Banker
City National Bank & Trust
10.2024 - 05.2025
Increased loan portfolio growth by offering customized lending options to qualified customers.
Maintained regulatory compliance by staying current on industry rules and guidelines, ensuring a safe banking environment for all stakeholders.
Provided financial education to clients, empowering them to make informed decisions about their finances.
Streamlined account opening processes for new clients, fostering a positive first impression of the bank''s services.
Actively participated in community outreach events showcasing the bank''s commitment towards social responsibility.
Delivery Driver
Amazon
12.2023 - 10.2024
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Contract Courier
Crossroads Courier, Inc.
12.2022 - 12.2023
Navigated complex urban environments with ease, ensuring prompt deliveries even under challenging circumstances.
Improved delivery efficiency by optimizing routes and prioritizing urgent packages.
Enhanced communication between dispatchers through clear status updates about package pickupsdeliveries.
Conducted thorough vehicle inspections before each shift to ensure reliable performance on the road.
Warehouse Worker
Hallmark
08.2022 - 12.2022
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 75 pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Activity Assistant
Holly Lake Resort
03.2021 - 03.2022
Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.
Store Associate
Bealls
02.2020 - 03.2021
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.