Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cooper Viles

Columbia

Summary

Dynamic and dependable professional with over 10 years of experience at Jimmy John's, excelling in roles as an in-shop team member, manager, and delivery driver. Holding a Bachelor's degree in Business Management with a minor in Marketing, I have consistently contributed to enhancing organizational and logistical strategies through innovative ideas and keen attention to detail. My proactive approach has positively impacted workplace efficiency and productivity, earning the trust and respect of management and colleagues alike. Recognized for exceptional communication skills and a strong work ethic, I thrive in fast-paced environments, maintaining composure and focus during peak times. As a versatile team player, I adapt quickly to various roles, ensuring seamless operations and high-quality service. I am now seeking a new opportunity to leverage my skills and insights in a role that offers potential for professional growth. Our store's current GM David Neff ((660) 341-6537), our former GM Chris McDermitt ((573) 289-3739), and our area manager Tim Looten ((573 239-6886)) can all vouch for me.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Jimmy John's
01.2018 - Current
  • Delivered orders promptly and accurately to enhance customer satisfaction.
  • Navigated efficiently to optimize delivery routes and reduce wait times.
  • Maintained vehicle cleanliness and adherence to safety standards for operational efficiency.
  • Collaborated with team members to streamline order processing and delivery workflows.
  • Provided exceptional customer service, resolving issues and ensuring repeat business.

2nd Assistant Manager

Jimmy John's
01.2015 - 01.2018
  • Assisted in daily operations and ensured adherence to company policies.
  • Supported management in training and onboarding new team members.
  • Maintained cleanliness and organization of work areas for efficiency.
  • Helped resolve customer inquiries, enhancing service quality.
  • Led team to achieve operational efficiency through process improvements and effective workflow management.

Food Service Worker

Jimmy John's
09.2014 - 01.2015
  • Prepared and served food items according to health and safety standards.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted in inventory management and restocking supplies as needed.
  • Collaborated with team members to ensure efficient service during peak hours.

Education

Bachelor of Science - Business Management

Columbia College
Columbia, Missouri, MO
05-2025

Skills

  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • POS system proficiency
  • Polished communication skills
  • Great attention to detail
  • Problem identification
  • Logical reasoning
  • Creative solutions
  • Innovative thinking
  • Adaptable to changing priorities

Timeline

Delivery Driver

Jimmy John's
01.2018 - Current

2nd Assistant Manager

Jimmy John's
01.2015 - 01.2018

Food Service Worker

Jimmy John's
09.2014 - 01.2015

Bachelor of Science - Business Management

Columbia College
Cooper Viles