Summary
Overview
Work History
Education
Skills
Websites
Timeline
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CONNOR M. LAUGHLIN

Ballwin

Summary

Dedicated customer service and sales professional. In-Depth knowledge of wine and spirits, Professional certifications in the beverage industry. Experienced retail industry professional. Audio-Visual Equipment and Photography Background. Achieved multiple employee recognition awards for customer service both regionally and locally

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

6
6
years of professional experience

Work History

Sales Associate

Total Wine & More
01.2023 - Current
  • Assist customers on the sales floor by assessing their shopping needs and making recommendations
  • Teach several in-person consumer classes each week covering many subjects across wine and spirits
  • Meeting daily and yearly sales goals across departments by recommending in-house brands

Merchandiser

Total Wine & More
07.2021 - Current
  • Complete and deliver curbside and in store pickup orders in a timely manner
  • Manage deliveries and distribute merchandise throughout the store
  • Supervise daily product numbers to maintain on shelf inventory

Audio Visual Technician

PSAV
10.2019 - 03.2020
  • Set up audio-visual equipment for various events to meet client needs
  • Troubleshoot any technical issues that may arise with client equipment
  • Demonstrate an understanding on all up to date audio-visual equipment

Manager and Photographer

Ashley Nostalgia
07.2019 - 10.2019
  • Perform managerial duties to ensure the smooth operation of photography studio, including employee supervision, hiring, scheduling, and completing weekly sales and inventory reports.
  • Communicate effectively with customers by recommending potential products or services all while ensuring satisfaction and boosting revenue
  • Convey all related studio financial, sales, and employee related information in weekly conference calls with regional management

Education

Bachelor of Journalism - Documentary Journalism

University of Missouri – Columbia
05.2019

Skills

  • Verbal and written communication
  • Detail Oriented and strategically focused
  • Exceptional time management skills
  • Key Holder Experience
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Excellent people skills

Timeline

Sales Associate

Total Wine & More
01.2023 - Current

Merchandiser

Total Wine & More
07.2021 - Current

Audio Visual Technician

PSAV
10.2019 - 03.2020

Manager and Photographer

Ashley Nostalgia
07.2019 - 10.2019

Bachelor of Journalism - Documentary Journalism

University of Missouri – Columbia
CONNOR M. LAUGHLIN