Conner Fitzgerald

Managed inventory and budget while overseeing hiring and training of new employees. Ran successful leagues every spring and fall, boosting community engagement. Hosted meetings to address operational issues and oversee pro shop pricing. Supervised a team of over 50 members in bar and restaurant operations. Handled cash intake and counting, ensuring accurate financial records. Independently opened and closed facility, maintaining security and organization.

• Re-imaged and provisioned enterprise Dell laptops using PXE network boot and standardized Windows 11 production images
• Configured BIOS/UEFI settings including Secure Boot, RAID/AHCI storage modes, and NVMe detection to ensure successful OS deployment
• Supported post-image configuration processes including Configuration Manager client installation and enterprise policy application
• Assisted in VoIP migration by gathering user requirements for Cisco Jabber softphone vs. physical desk phone deployment
• Configured and troubleshot Cisco IP desk phones and Cisco Jabber softphone environments
• Audited and remediated SharePoint document links, improving accessibility and reducing broken or overlength URL issues
• Installed and routed Ethernet cabling to expand network connectivity for remote workstation storage facilities
• Assisted with network infrastructure deployment, including switch connectivity and endpoint integration
• Provided technical support for workstation setup, hardware troubleshooting, and enterprise system configuration