Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colton Hammond

Liberty

Summary

Experienced Server Manager with a background in full-service and casual dining establishments. Recognized for motivating teams and implementing ongoing training to improve performance and enhance guest satisfaction. Diligently oversees facility cleanliness and maintenance, consistently suggesting enhancements to exceed expectations.

Overview

6
6
years of professional experience

Work History

Manager on Duty

Giambalvo's
12.2020 - Current
  • Trained and mentored food service works to achieve maximum team quality and efficiency.
  • Transported food products, cleaned tables and counters, and stocked dining room supplies.
  • Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
  • Assisted guests with making menu choices.
  • Monitored tables and expertly handled requests, kept drinks refilled, and offered additional items such as desserts.
  • Oversaw daily operations, ensuring team adherence to company policies and procedures.

Server

Landing Eatery and Pub
07.2022 - 11.2022
  • Memorized frequent customer preferences to build relationships and loyalty.
  • Listened to customer concerns and complaints and quickly rectified issues.
  • Responded quickly to meet customer needs and resolve problems.
  • Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.

Server

Park Restaurant and Bar
08.2021 - 04.2022
  • Upheld standards of Fine dining.
  • Served large parties of customers while balancing other tables in a timely manner.
  • Checked on guests to verify satisfaction with each course.
  • Suggested additional items to customers to increase restaurant sales.
  • Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine.
  • Adhered to quality and service standards to support operational goals.

Delivery Driver

Jimmy Johns
05.2019 - 08.2021
  • Delivered items within reasonable time by traveling the most direct route.
  • Used local road knowledge and GPS applications to plan the most efficient routes and work around issues like accidents and construction.
  • Obeyed traffic laws and followed established traffic and transportation procedures.

Education

High School Diploma -

Liberty North High School
Liberty, MO
05.2018

Skills

  • Restaurant management
  • Employee oversight
  • Support customer needs
  • Quality assurance
  • Ensure food safety compliance
  • Customer service expertise
  • Team training and skill enhancement

Timeline

Server

Landing Eatery and Pub
07.2022 - 11.2022

Server

Park Restaurant and Bar
08.2021 - 04.2022

Manager on Duty

Giambalvo's
12.2020 - Current

Delivery Driver

Jimmy Johns
05.2019 - 08.2021

High School Diploma -

Liberty North High School

Similar Profiles

CREATE PROFILE
Colton Hammond