Collin Hermann
High Ridge
Summary
Experienced with managing server operations as a Server Team Lead at Friendship Village Sunset Hills, excelling in client interaction and employee management. Proven track record in enhancing team performance through effective training and resolving customer complaints, ensuring satisfaction. Skilled in mechanical equipment repair and committed to food safety compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server Team Lead
Friendship Village Sunset Hills
08.2023 - 08.2025
- Performed hostess, waiting, and busing services for the elderly.
- Trained new staff on service protocols and menu knowledge, enhancing overall team performance.
- Resolved customer complaints effectively, promoting satisfaction and repeat business.
- Monitored inventory levels and collaborated with management to manage supply orders efficiently.
- Oversaw closing procedures and dismissed serving team.
Landscaper
08.2019 - 05.2025
- Supervised the maintenance of properties in the High Ridge area.
- Undertook all client interactions.
- Carrolled animals into enclosed pastures.
- Operated and maintained mechanical performance of farm equipment.
- Clear limbs, shrubbery, fallen trees from properties.
Education
Bachelor's in Electrical Engineering -
Missouri University of Science And Technology
Rolla, MO05-2029
High School Diploma -
Seckman High School
Imperial, MO05-2025
Skills
- Client interaction
- Microsoft Excel
- Mechanical equipment repair
- Organized
- Incident management
- Food safety compliance
- Order accuracy
- Employee management
- Electrical repair
- Animal care
Accomplishments
- Received a composite score of 33/36 on the ACT
- Joined A-Honor roll (2023 - 2025)
- Achieved a 4.23 GPA
- Summa Cum Laude
Certification
- ServSafe Certified
Timeline
Server Team Lead
Friendship Village Sunset Hills
08.2023 - 08.2025
Landscaper
08.2019 - 05.2025
Bachelor's in Electrical Engineering -
Missouri University of Science And Technology
High School Diploma -
Seckman High School
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