Results-driven professional with a strong background in customer service and team dynamics. Skilled in managing reservations and facilitating smooth operations, ready to elevate guest experiences in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Host
Las Margaritas On Corporate Lake
Columbia
03.2024 - 08.2024
Greeted guests with a warm and friendly welcome.
Managed seating arrangements to optimize dining flow.
Provided menus and explained daily specials to patrons.
Assisted servers by relaying orders to the kitchen staff.
Monitored dining area for guest needs and satisfaction.
Handled reservations and organized waitlists efficiently.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Provided excellent customer service by anticipating customer needs.
Managed incoming calls during busy shifts.
Assistant Instructor
Hockman's ATA Martial Arts
Columbia
10.2021 - 05.2024
Assisted in teaching martial arts classes to students of varying skill levels.
Supported lead instructors in preparing lesson plans and instructional materials.
Demonstrated martial arts techniques to enhance student understanding and engagement.
Managed class attendance and maintained a safe training environment for all participants.
Provided feedback and encouragement to students to promote skill development.
Collaborated with team members to implement effective training strategies for diverse learners.
Conducted equipment checks and ensured proper maintenance of training gear used in classes.
Monitored student progress and provided feedback on their performance.
Host
Cheddars Stratch Kitchen
Columbia
01.2023 - 02.2024
Greeted guests with a warm and friendly welcome.
Managed seating arrangements to optimize dining flow.
Provided menus and explained daily specials to patrons.
Assisted servers by relaying orders to the kitchen staff.
Monitored dining area for guest needs and satisfaction.
Handled reservations and organized waitlists efficiently.
Collaborated with team members to ensure smooth operations.