Cole Welker
Jackson
Summary
Proven sales expert with a track record of enhancing customer satisfaction and boosting sales revenue at Siemers Appliance. Excelled in customer relationship building and sales strategy development, leveraging product and service knowledge to exceed sales goals. Demonstrated exceptional upselling skills, achieving significant repeat business through outstanding service.
Overview
8
8
years of professional experience
Work History
Appliance Salesman
River City Appliance and Home
04.2023 - 11.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Appliance Sales
Siemers Appliance
06.2018 - 04.2023
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
- Utilized software to check item availability in store inventory.
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
- Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
Restaurant Waiter
Stooges
06.2016 - 05.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Bachelor of Science - Wildlife Biology
Southeast Missouri State University
Cape Girardeau, MO05-2022
Skills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- Customer service
- Sales expertise
- Product and service sales
- Product and service knowledge
Timeline
Appliance Salesman
River City Appliance and Home
04.2023 - 11.2024
Appliance Sales
Siemers Appliance
06.2018 - 04.2023
Restaurant Waiter
Stooges
06.2016 - 05.2018
Bachelor of Science - Wildlife Biology
Southeast Missouri State University
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