Collaborated with business teams in regular meetings to align and define both business and technical requirements for internal website applications and processes.
Managed testing suite timelines, documentation, and procedures to ensure quality assurance for web-based applications.
Created and maintained a OneNote-based tracking system to monitor deliverables and document detailed requirements for each project and application.
Facilitated Webex meetings with cross-functional teams, including BPO and TPO members, to align on project scope, value, functional requirements, and delivery timelines.
Designed and maintained BusinessObjects reports for the Network Compliance team to support data-driven compliance tracking.
Developed and maintained ad hoc internal reports using SQL to support business reporting needs.
Reporting Analyst
Columbia College
01.2020 - 06.2023
Design and maintain ad hoc WebFOCUS and Business Intelligence (BI) reports to support data analysis for key stakeholders.
Generate compliance reports for submission to government agencies.
Create and analyze reports related to institutional data such as enrollment, retention, and graduation metrics.
Collaborate with stakeholders to define report requirements and identify relevant data points.
Document all reports thoroughly using a structured process within SharePoint.
Develop integrated dashboards and portals in WebFOCUS to deliver real-time insights to stakeholders.
EUS Engineer
Sinclair Research
12.2019 - 01.2020
Partnered with stakeholders to support and maintain technology equipment, including printers, computers, and related peripherals.
Managed and maintained workstations for animal technicians, providing both virtual and on-site technical support.
Collaborated cross-functionally with other departments to develop documentation outlining technical procedures and strategic workflows.