Cole D. Brendel
Kansas City,MO
Summary
Results-oriented professional specializing in closing operations, prepared to bring extensive experience in finalizing transactions to new role. Proven ability to handle complex documentation and ensure compliance with industry standards. Known for strong collaboration with teams and adaptability to changing requirements, while showcasing excellent organizational and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Closing Specialist
Neighbors Bank
08.2023 - Current
- Managed up too 100 concurrent transactions while maintaining attention to detail, ensuring all timelines were met without sacrificing accuracy or customer satisfaction levels.
- Produced closing instructions and coordinated with title company to monitor closing and funding.
- Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
- Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
- Continuously improved upon personal knowledge of industry trends, regulations, and best practices through regular professional development activities.
- Contributed to team success by proactively identifying areas for improvement in workflows or procedures.
- Ensured compliance with federal and state regulations through diligent preparation and review of closing documents.
Closing Specialist
Veterans United Home Loans
07.2020 - 07.2023
- Company Overview: A full-service mortgage lender whose headquarters are located in Columbia, MO. VU is the nation’s #1 VA Lender.
- Personally closed over 1,200 loans of varying loan products including VA and Conventional purchases and refinances.
- Efficiently managed a pipeline of 70 to 140 loans from application through closing within required turn times and quality standards.
- Effectively communicated with Settlement Agents and Loan Teams to create accurate disclosures throughout the life of the loan and to explain closing costs to our borrowers.
- Consistently commended by settlement agents and borrowers for exceptional communication and high-quality service.
- Responsible for processing and clearing compliance reports prior to sending final closing packages.
Disclosure Specialist/Operations Coordinator
Veterans United Home Loans
07.2019 - 06.2020
- Company Overview: A full-service mortgage lender whose headquarters are located in Columbia, MO. VU is the nation’s #1 VA Lender.
- Facilitated the disclosing of loan fees from the initial loan estimate to the initial closing disclosure within the required timeframe.
- Partnered with title companies to order and check in preliminary title documents and ensure they are compliant with company and industry standards.
- Corresponded with the loan team to convey requirements to clear title prior to closing.
- Demonstrated adaptability during periods of change, effectively navigating shifts in policies or procedures while continuing to exceed expectations.
Intern
Columbia Parks and Recreation Department
05.2018 - 08.2018
- Company Overview: A department of the City of Columbia committed to improving the community’s quality of life by providing outstanding parks, trails, recreational facilities, and leisure opportunities for all Columbia citizens.
- Coordinated logistics for over a dozen major summer recreation programs, engaging with diverse age groups across the community.
- Developed planning and implementation skills through hands-on event support.
Customer Service Representative
SoccerPro.com
11.2014 - 09.2017
- Company Overview: A major online soccer retail site based in Columbia, Missouri that ships both domestically and internationally. Consistently rated for excellent customer service during time of employment.
- Managed over 100 daily customer interactions via phone, email, and in-person, resolving issues efficiently and empathetically.
- Supported order fulfillment operations for a major e-commerce retailer with up to 1,500 daily orders.
Education
Bachelor of Science - Parks, Recreation & Tourism, Natural Resource Recreation Management, Business
University of Missouri
Columbia, MO05-2018
Skills
- Deadline oriented
- Document review
- Compliance awareness
- Loan processing
- Title examination
- File management
- Relationship management
- Regulatory compliance
- Customer service
- Time management
- Attention to detail
- Organizational skills
Timeline
Closing Specialist
Neighbors Bank
08.2023 - Current
Closing Specialist
Veterans United Home Loans
07.2020 - 07.2023
Disclosure Specialist/Operations Coordinator
Veterans United Home Loans
07.2019 - 06.2020
Intern
Columbia Parks and Recreation Department
05.2018 - 08.2018
Customer Service Representative
SoccerPro.com
11.2014 - 09.2017
Bachelor of Science - Parks, Recreation & Tourism, Natural Resource Recreation Management, Business
University of Missouri
Similar Profiles
Evan JanssenEvan Janssen
Pet Sitter at Neighbors HousePet Sitter at Neighbors House
Sawyer JacksonSawyer Jackson
House Sitter at NeighborsHouse Sitter at Neighbors
Hailey CardiffHailey Cardiff
Babysitter at Family Members And NeighborsBabysitter at Family Members And Neighbors
Cristina CenicerosCristina Ceniceros
Center Manager at CSL PlasmaCenter Manager at CSL Plasma
Jarah McmillerJarah Mcmiller
Sales Associate at Designer Shoe WarehouseSales Associate at Designer Shoe Warehouse