Cody Taylor
TopGolf
Olivette,MO
1
Language
1
Certification
17
years of professional experience
Detail-oriented professional with experience in guest relations management and staff training. Known for strong customer service skills and quick decision-making abilities to enhance operational workflows and guest satisfaction.
Work History
Hospitality Manager
2 Years 4 Months- Managed daily operations, ensuring exceptional guest experiences and adherence to service standards.
- Oversaw scheduling, optimizing team productivity of over 40 employees and resource allocation during peak hours.
- Developed training programs for staff, promoting skill enhancement and operational efficiency.
- Implemented inventory management systems, reducing waste and improving COGs by 5%.
- Mentored junior staff, fostering a collaborative environment that encourages professional growth.
- Streamlined communication between departments, enhancing workflow and operational transparency across the venue.
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Evaluated team performance regularly, recognizing outstanding contributors while addressing gaps through targeted coaching sessions or additional training as required.
- Managed daily operations for smooth functioning of the establishment, ensuring high-quality service delivery.
Bartender/Server
2 Years 2 Months- Delivered exceptional customer service, ensuring guest satisfaction in high-volume Fine Dining setting.
- Developed signature cocktails, contributing to a unique dining experience and increased customer engagement.
- Managed bar inventory and supplies, optimizing stock levels to reduce waste.
- Trained new staff on menu offerings and service protocols, enhancing team performance.
- Conducted regular cleanliness inspections of bar area, ensuring compliance with health regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Developed seasonal drink menus reflecting current trends and local preferences 3 times a year.
- Engaged with customers to provide personalized recommendations, enhancing the overall experience.
- Crafted innovative cocktails using fresh ingredients and unique flavor profiles.
Bartender Shift Manager
3 Years 4 Months- Trained and mentored new bartenders on cocktail recipes and customer service best practices.
- Supervised bar operations, ensuring timely service and high-quality beverage preparation.
- Developed and implemented staff schedules to optimize coverage during peak hours.
- Managed inventory levels, conducting regular checks to reduce waste and stock shortages.
- Ensured compliance with health regulations, maintaining cleanliness and safety standards in the bar area.
- Delivered exceptional customer service in high-pressure, fast-paced bar environment, sometimes upwards of 10,000+ individually sold per night.
- Crafted and served a diverse range of cocktails and beverages efficiently.
- Streamlined workflow processes, improving service speed during peak hours.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Streamlined drink preparation processes for faster service during peak hours.
Staff Accountant
4 Years 4 Months- Led month-end close process, ensuring timely reporting and adherence to deadlines.
- Prepared and analyzed financial statements to ensure compliance with accounting standards or over 10 direct personal clients.
- Managed accounts payable and receivable processes, improving cash flow efficiency.
- Conducted reconciliations of bank statements and general ledger accounts for accuracy.
- Collaborated with external auditors during annual audits, facilitating smooth communication and documentation.
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Monitored cash flow closely to ensure sufficient funds were available for operational needs.
- Assisted comptroller with year-end financial audits.
- Increased accuracy of financial statements through diligent attention to detail and thorough review processes.
Server/Bartender
2 Years 11 Months- Managed bar operations, ensuring timely preparation of beverages and cocktails.
- Delivered exceptional customer service in high-volume breakfast and brunch environment.
- Collaborated with kitchen staff to synchronize food and drink orders efficiently.
- Trained new hires on menu offerings, service standards, and operational procedures.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
Infantry Mortarman
4 Years- Collaborated with team members to develop effective fire plans supporting ground troops in combat scenarios.
- Operated and maintained mortar systems to ensure precision targeting in various operational environments.
- Conducted training sessions to enhance team proficiency in mortar operations and safety protocols.
- Analyzed terrain features to optimize weapon placement and maximize effectiveness during missions.
- Implemented tactical adjustments based on real-time intelligence, improving response times and mission success rates.
- Mentored junior soldiers, fostering skill development and enhancing overall unit performance in high-pressure situations.
- Evaluated equipment performance regularly, identifying areas for improvement to sustain operational readiness.
Education
Bachelor of Science - Accounting
- Honor Roll Spring and Fall of 2016
- Honor Roll Fall 2015
- 3.7 GPA
High School Diploma
- Honor Roll 2009 & 2010
- Hope Scholarship Recipient
- Completed AP course in Algebra I, II, & III
- 3.9 GPA
- Ranked in Top 10% of class
- Elected Captain of Soccer Team
- Extracurricular Activities: Soccer, Golf, Youth Legislation
Skills
Guest relations management
Staff training and development
Staff scheduling
Labor cost control
Budget management
Expense tracking
Responsible alcohol service
Point of sale systems
Performance metrics
Efficient multitasking
Quick decision making
Bank reconciliation
Accomplishments
- Manager of the Year in 2025
Certification
- ServSafe Training - 2026
Languages
English
Limited Working
Interests
Cooking
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
I participate in various sports activities for physical activity
camaraderie
and personal growth.
Outdoor Recreation
Timeline
Hospitality Manager
TopGolf
03.2024 - 07.2026Read More
Bartender/Server
Moto
01.2022 - 03.2024Read More
Bartender Shift Manager
The George Jones Bar
08.2019 - 12.2022Read More
Staff Accountant
TM2 Accounting Solutions
08.2018 - 12.2022Read More
Server/Bartender
Milk & Honey Breakfast & Brunch
04.2017 - 03.2020Read More
Infantry Mortarman
United States Army
01.2010 - 01.2014Read More
University of Georgia
Bachelor of Science from Accounting
Read More
Gallatin High School
High School Diploma
Read More