Cody Epley
Kansas City
Summary
Dynamic leader with proven success at the Kansas Department of Corrections, enhancing team performance through effective coaching and conflict resolution. Skilled in report preparation and performance improvement, I foster collaboration and drive results, ensuring a productive environment while maintaining high standards of care and safety for residents.
Professional supervisor with extensive experience in overseeing team operations and ensuring productivity. Known for fostering collaborative environment and driving results. Reliable and adaptable, capable of meeting changing needs while maintaining focus on key objectives.
Overview
11
11
years of professional experience
Work History
Unit Team Supervisor
Kansas Department Of Corrections
09.2023 - Current
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration for residents.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Conduct custodies and monthly reviews for residents
- Verify and assist re-entry department on the release of residents.
- Teaching Improving Family relations and Substance Abuse for programs when needed
- Conduct risk assessments with LSCMIS.
- Certified in (UA'S) Urine Analysis.
Produce Associate
Walmart
08.2022 - 09.2023
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Insurance Agent
Patracorp
02.2021 - 07.2022
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Insurance Agent
GEICO
11.2019 - 02.2021
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Corrections Officer
Corecivic Inc.
08.2018 - 11.2019
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
Sergeant
Jackson County Department Of Corrections
08.2014 - 08.2018
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Independence Academy
Independence, MOSkills
- Effective leadership
- Assignment delegation
- Report preparation
- Performance improvement
- Motivational skills
- Staff training
- Coaching and mentoring
Timeline
Unit Team Supervisor
Kansas Department Of Corrections
09.2023 - Current
Produce Associate
Walmart
08.2022 - 09.2023
Insurance Agent
Patracorp
02.2021 - 07.2022
Insurance Agent
GEICO
11.2019 - 02.2021
Corrections Officer
Corecivic Inc.
08.2018 - 11.2019
Sergeant
Jackson County Department Of Corrections
08.2014 - 08.2018
Independence Academy
Life Saving Award Jackson County
Responded to A call with criticality wounded inmate, applied emergency first aid, applying a tourniquet and stopping the bleeding until KCFD arrived.
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