Hardworking, fast learner with experience in tracking inventory, customer service, management, and training. Experienced in operating various types of power equipment. Excels in fast paced and ambiguous work environments, and sets long term improvement precedents. performs regular deep dives, identifies root causes, and resolves complex barriers.
Overview
12
12
years of professional experience
Work History
Plumber's Assistant
W&W Plumbing
Leeton, MO
02.2026 - Current
Assisted in installation and maintenance of plumbing systems, ensuring compliance with safety standards.
Supported lead plumber in diagnosing issues and implementing effective solutions for clients.
Operated and maintained plumbing tools and equipment, optimizing workflow efficiency on job sites.
Collaborated in team settings to complete projects within deadlines while maintaining quality standards.
Concrete Finisher
South Industries
Knob Noster, MO
07.2025 - 02.2026
Executed precision finishing techniques for concrete surfaces, ensuring high-quality outcomes.
Coordinated with team members to optimize workflow and maintain project timelines.
Trained junior finishers on best practices and safety protocols in concrete application.
Implemented quality control measures to enhance durability and appearance of finished products.
Insurance Sales Representative
Bankerslife
Lee's Summit, MO
09.2024 - 06.2025
Educated clients on insurance products and coverage options, tailoring solutions to individual needs.
Developed and maintained strong client relationships, enhancing retention and satisfaction rates.
Conducted thorough needs assessments to identify appropriate insurance plans for clients.
Collaborated with team members to refine sales strategies and improve overall performance metrics.
Painter
Meyers Cleaning
Knob Noster, MO
08.2023 - 09.2024
Applied various painting techniques to achieve desired finishes on diverse surfaces.
Collaborated with team members to ensure timely project completion and high-quality results.
Selected appropriate materials and tools based on project specifications and client needs.
Maintained cleanliness and organization of work areas, enhancing safety protocols.
Route Delivery Technician
Bimbo Bakeries
Sedalia, MO
06.2022 - 08.2023
Operated delivery vehicles in compliance with safety regulations and company policies.
Managed inventory levels, ensuring timely replenishment of products at customer locations.
Collaborated with warehouse teams to optimize loading processes and reduce delivery times.
Trained new technicians on equipment operation, safety protocols, and delivery procedures.
Service Technician
PURCOR Pest Solutions
Puyallup, WA
12.2020 - 06.2022
Traveled to a customer's home on pre-set appointment using company vehicle.
Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
Engaged with customers to deliver outstanding customer services and secure repeat business.
Conducted reactive service appointments to diagnose and fix problems.
Completed scheduled appointments on time to drive quality service.
Operations Manager
CVS Pharmacy
Daly City, CA
05.2020 - 11.2021
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Delivered positive customer experiences by implementing effective quality assurance practices.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Improved morale and management communication by creating employee recognition and rewards practices.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Built upon established practice standards to improve operational performance and reduce labor costs.
Enforced security policies and procedures to protect company assets from theft, loss or damage.
Established organizational vision and developed strategies to achieve sales and customer service goals.
Replenished inventory to maintain par levels.
Inspected production areas to identify and correct unsafe or unauthorized practices.
Warehouse Associate
Matagrano Inc.
South San Francisco, CA
12.2019 - 03.2021
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Identified safety hazards and notified management to determine proper resolution of issues.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
Employed first-in first-out protocols to reduce waste.
Sustained zero-incident safety rating by monitoring usage of equipment and materials.
Warehouse Supervisor
County Distributing
Sedalia, MO
06.2018 - 11.2019
Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
Generated warehouse shipping documents, packing lists and invoices.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Managed warehouse system updates to increase productivity and reduce errors.
Researched issues to address shipping errors and packaging mistakes.
Enforced strict safety procedures and protocols through successful management of warehouse team members.
Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
Employed first-in first-out protocols to reduce waste.
Warehouse Associate
Walmart Distribution Center
Harrisonville, MO
02.2017 - 12.2018
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Used pallet jacks to move items to and from warehouse locations.
Generated warehouse shipping documents, packing lists and invoices.
Identified safety hazards and notified management to determine proper resolution of issues.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
Loaded perishable goods into environmentally controlled trucks.
Employed first-in first-out protocols to reduce waste.
Warehouse Associate
County Distributing
Sedalia, MO
05.2016 - 02.2017
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Used pallet jacks to move items to and from warehouse locations.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Received deliveries, scanned packages and updated orders in internal database.
Examined packages and goods for damage and notified vendors of replacement needs.
Identified safety hazards and notified management to determine proper resolution of issues.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
Sustained zero-incident safety rating by monitoring usage of equipment and materials.
Customer Service Associate
Hastings Entertainment Inc
Warrensburg, MO
07.2015 - 07.2016
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Upheld strict quality control policies and procedures during customer interactions.
Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
Material Handler
EnerSys Inc.
Warrensburg, MO
05.2014 - 07.2015
Utilized forklift to move inventory items.
Disposed of debris and hazardous materials properly to avoid contamination.
Verified part numbers, and maintained organization of parts on the assembly line.
Recognized and reported any defective parts.
Supplied the line with the necessary materials and parts to perform daily operations.
Education
High School Diploma -
Leeton High School
Leeton, MO
05-2014
Skills
Knowledge of industry best practices
Project management
Staff training and development
Process improvement strategies
Expertise in installations
Experience operating various types of heavy machinery