Clayton M. Bigger

• Promote safe workplace by participating in safety training, identifying job hazards, wearing correct PPE, and observing for oneself and others.
• Take care of company owned or rented equipment returning in like manor.
• Participate and apply oneself while in training and when being mentored.
• Use hand tools safely.
• Work in various weather conditions, in various settings.
• Completion of various other duties as assigned by journeyman.

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• Supervised five retail locations while managing product cultivation and manufacturing worth 35 million.
  Guaranteed operational compliance with Connecticut laws across all stores.
• Managed inventory systems to ensure optimal stock levels and reduce waste.
• Analyzed market trends to inform strategic planning and resource allocation decisions.
• Oversaw budget management to control expenses and allocate resources efficiently.
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• Monitored team progress towards achievement of goals and objectives set forth by executive management.

• Commenced position as Patient Consultant at Shangri-La, dedicated to assisting patients in selecting products tailored to individual requirements.
• Advanced to Supervisor and subsequently General Manager, overseeing management of new retail store launches in Norwalk, CT from November 2023
• Directed daily functions of store including cash management, patient consulting, employee scheduling, inventory tracking, and fostering a professional setting for staff, vendors, patients, and customers.
• Created schedules and monitored payroll to remain within budget.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Administered employee discipline through verbal and written warnings.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.

• Administered daily operational logs to track performance metrics.
• Oversaw inventory management, including pricing and stock control for all products.
• Prepared merchandise and displays to enhance customer engagement.
• Controlled operational costs to maintain profitability across store activities.
• Managed cash logs and investigated discrepancies to ensure financial accuracy.
• Executed OPEN/CLOSE procedures to guarantee compliance and security.
• Ensured adherence to all laws regarding sales of tobacco and related products.

• Part of the production team, responsible for packing and aiding in the making, preservation and shipping of Beyond Meat products.

• Unloaded general merchandise trucks and separated them into different pallets according to each department.
• Stocked merchandise onto shelves while facing all items to make the store more attractive for the customers.
• Operated manual and electric pallet jacks to move boxes of merchandise on the sales floor for stocking.
• Selected products for specific isles according to the pick sheets.
• Greeted customers nearby to achieve the greatest customer satisfaction.
• Assisted customers with questions regarding items.

• Delivered exceptional customer service by assisting customers and addressing inquiries.
• Enforced health and safety regulations to maintain a secure environment.
• Oversaw cleaning, organizing, and merchandise sales performed by subordinates.
• Conducted inventory counts to ensure accurate stock levels.
• Counted down cash drawers and prepared bank deposits for financial accuracy.