CLAUDIA ALEXANDRA VIRREIRA ANGULO
Montevideo
Summary
Bilingual (Spanish-English) professional with extensive experience in customer service, cash handling, and administrative support in healthcare and high-demand environments. Skilled in collections transactions, documentation management, and scheduling, with proven ability to ensure accuracy, confidentiality, and compliance. Strong communication and teamwork skills, supporting efficient patient care and smooth hospital operations.
Overview
2
2
Languages
19
19
years of professional experience
Work History
ADMINISTRATIVE & OPERATIONS COORDINATOR
Self-employeed
Montevideo, Uruguay / La Paz, Bolivia
01.2008 - Current
- Provided direct customer service and responded to customer needs and inquiries.
- Received payments in cash and through POS.
- Managed and followed up on customer requests, ensuring timely resolution of operational activities.
- Coordinated administrative, logistical, and operational activities to enhance high-quality service delivery standards.
Care Coordinator / Administrative Supervisor
Ofisoc Uruguay S.R.L.
Montevideo, Uruguay
09.2024 - 09.2025
- Provided assistance and support to patients and service users.
- Coordinated appointments and schedules.
- Handled personal and medical information with confidentiality and discretion.
Compliance Representative
Apac Uruguay S.A
Montevideo, Uruguay
04.2023 - 09.2024
- Received payments online.
- Delivered customer service in regulated environments.
- Maintained accurate records and prevented errors.
Business Development & Administrative Coordinator
BioPAN Srl & EcoVASO.uy
La Paz, Bolivia / California, USA & Montevideo, Ur
01.2017 - 04.2023
- Organized processes and supported daily operations, balancing business objectives with customer satisfaction.
- Collaborated with team members to ensure smooth service delivery and a positive client experience
Administrative & HR Coordinator
Ramana srl
La Paz, Bolivia
02.2015 - 12.2016
- Managed financial transactions, including customer collections and supplier payments, ensuring accuracy, transparency, and compliance with company procedures.
- Delivered customer service and resolved client issues, focusing on understanding customer needs and improving satisfaction.
Database Update Analyst
Autoridad de Pensiones y Seguros APS
La Paz, Bolivia
01.2012 - 11.2014
- Performed confidential data validation and discrepancy analysis
Education
BBA - Business Administration
Universidad Católica San Pablo
BoliviaMBA - Marketing and Finance
Universidad del Valle
BoliviaSkills
- Cash handling: payments in cash, debit/credit cards, and electronic methods
- Administrative documentation and record management
- Customer service and issue resolution in healthcare settings
- Scheduling and coordination of daily tasks
- Teamwork and communication across departments
- Compliance with healthcare and financial regulations
LANGUAGES
Spanish: Native
English: Fluent – C1
Additional Experience
Fixed Assets Consultant | Consulting Technical Assistant | HERBALIFE Sales Agent | Administrative Assistant
Timeline
Care Coordinator / Administrative Supervisor
Ofisoc Uruguay S.R.L.
09.2024 - 09.2025
Compliance Representative
Apac Uruguay S.A
04.2023 - 09.2024
Business Development & Administrative Coordinator
BioPAN Srl & EcoVASO.uy
01.2017 - 04.2023
Administrative & HR Coordinator
Ramana srl
02.2015 - 12.2016
Database Update Analyst
Autoridad de Pensiones y Seguros APS
01.2012 - 11.2014
ADMINISTRATIVE & OPERATIONS COORDINATOR
Self-employeed
01.2008 - Current
MBA - Marketing and Finance
Universidad del Valle
BBA - Business Administration
Universidad Católica San Pablo