Clara Thoroughman
Columbia
Summary
Customer Service- I love working with people! I am dedicated to problem solving, clear and concise communication, and creative solutions. I enjoy customer interactions and enhancing positive experiences.
Training & Leadership- With my experience with horses, I approach conflict with gentleness and clear communication. I believe in interactions through kindness and positivity.
Reliability- I sincerely love working and punctuality is incredibly important to me. I am skilled in finding effective ways to complete tasks thoroughly and with care.
Creativity- In my free time, I am an artist specializing in oil paintings of pets and horses. I enjoy artistic tasks and prefer visual instruction when learning new skills.
Overview
5
5
years of professional experience
Work History
Inventory Associate
Westlake Ace Hardware
Columbia
05.2026 - Current
- Processed incoming shipments and verified product quantities
- Performed inventory counts and ordered materials
- Provided customer service, resolved issues, and communicated effectively with customers, employees, and business partners
- Operated cash register to process customer transactions
- Customer coordinator
Equine Handler
Stephens College
Columbia
08.2023 - 06.2026
- Taught community riding to children ages 8-14
- Handled over 30 horses including turnout, feeding, water management, distributing medication and taking effective vitals
- Experience with gentle and clear communication with children and peers
- Comfortable with equine first aid, wound care and hygiene
Training Manager
Orscheln Farm & Home
Columbia
10.2021 - 07.2023
- Responsible for training new hires and assigning quarterly training for preexisting employees
- Customer service, problem solving among employees and resolving customer issues
- Communication with business partners
- Cashier experience
- Inventory stocking
Education
Associate of Science - Equine Science
Stephens College
Columbia07-2026
Skills
- Customer service
- Effective communication
- Problem solving
- Inventory control
- Cycle counting
- Forklift operation
- Teamwork and collaboration
- Attention to detail
Timeline
Inventory Associate
Westlake Ace Hardware
05.2026 - Current
Equine Handler
Stephens College
08.2023 - 06.2026
Training Manager
Orscheln Farm & Home
10.2021 - 07.2023
Associate of Science - Equine Science
Stephens College